Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to translate and localize websites into multiple languages, ideal for targeting diverse markets. The intuitive interface, even in the free plan, is praised, as are unique features like image translation and a multi-currency converter. The app's customer support is noted for its quick and efficient responses. Merchants also value the manual translation feature for refining automatic translations and find it useful for translating third-party app content.

December 7, 2022

in general good app, needs to make develops in syncronizations, very good support team especially lisa...

Turkish Hijab Aya
Türkiye
21 days using the app
September 28, 2021

it's helping with my online store! thanks! I can't wait to get more customers I believe this app is going to change the game!

Gahini Entertainment Shop
United States
20 days using the app
Channelwill replied September 28, 2021

Hi there,

Thank you for your kind review. We see you just installed the app and haven't finished the translations yet. One of our supports has contacted you by email. Feel free to let us know if you need help.

Looking forward to your reply.

Warm Regards
Team UpperCommerce

May 25, 2022

Det mesta fungerar perfekt men tyvärr har Shopify vissa begränsningar så allt går inte att översätta som tex Tags från Blogs

Bolinder
Sweden
14 days using the app
Channelwill replied May 25, 2022

Hej där,

Vår app kan översätta innehåll från tredjepartsappar, hårdkodad text, taggar och andra resurser som inte är tillgängliga från Shopify API. Du kan översätta det med hjälp av sidelement.

Vi har redan tilldelat en agent för att hjälpa dig med hur du använder den här typen av funktion. Du kan alltid nå oss när som helst om du behöver hjälp. Vi finns alltid tillgängliga för att hjälpa dig.

Vänliga hälsningar,
Etranslate Team

June 15, 2022

I really enjoyed the support chat feature. Shermelia was very helpful. After chatting with her, we were able to get many issues sorted out.

Our Fashion Boutique
United States
9 days using the app
Channelwill replied June 18, 2022

Hello there,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Etranslate Team

February 22, 2022

Works really fine, does exactly what you expect. Just a few minor improvements to be perfect. Support is quick and effective.

astrohabu
Italy
1 day using the app
Channelwill replied February 22, 2022

Hi astrohabu,
This is Ruby, thanks so much for your feedback! We really appreciate your approval for our support!
As for the part that needs to be improved, would you mind telling us the problem you met or your feedback and providing a better service for you?
Your words will be so valuable for us! And we have contacted you again to solve the problem for you.
Hope we can solve your problem and look forward to your reply! 😘

Kind regards,
Etranslate team

January 7, 2023

Easy to use and intuitive. Overall had a positive experience with the available features and the chat support.

The Linda Club
Netherlands
About 18 hours using the app
November 13, 2022

The app is easy to use and givers good average translation, its just a shame you need to get one of the higher subscriptions to use the translation of page assets, such as filters etc. Great and fast support from Lisa who answered all my questions.

mx4ever
Denmark
About 13 hours using the app
July 5, 2022

I used the app to translate my website. It's free and fast. Great customer service too. Thank you Shermelia!

inchiostro and paper
Italy
About 4 hours using the app
Channelwill replied July 5, 2022

Hello inchiostro and paper,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Etranslate Team

October 27, 2021

It's not really free, but works for 2000 words / one language. English language translated into German comes out quite easy and seems natural.

LIL*SHOP
Germany
19 minutes using the app
Channelwill replied October 29, 2021

Update: Hi, now we specially offer 20k credits for free! Usually it is enough for most users to translate the whole store. Any suggestions or opinions can drive us moving forward!

__________________________________________________

Hi there,

You can use the Manual translate feature for free. No pageview limit. We offer 2000 words for mainly testing the Auto translate feature. Glad that the app can help you. Feel free to tell us if you have any suggestions or questions.

Regards,
Zeusir from Team Uppercommerce

January 26, 2024

CEANNIS
Sweden
Over 1 year using the app
Channelwill replied January 27, 2024

Hello👋 We appreciate you dedicating time to share your feedback with us. Your participation in our survey is valued, and we're honored to serve you. However, it's clear we didn't meet your expectations, and your insights highlight areas where we can improve. 😊 We would greatly appreciate any specific suggestions you may have to enhance your experience with us. Thank you!🌹

Sophie | Etranslate Support