The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Natural Food Pantry Online Store
The locks worked well and it was super easy to use/set up but this app slowed down our site immensely. We ended up removing it because many of our pages and collections kept crashing. After we removed the app, our pages started to work again.
Locksmith doesn't create a performance issue out of the box, but some configurations coupled with some themes *can* be problematic. For complex themes, it's possible for Locksmith's "Hide any links to this [locked resource]" option to create a performance problem. We've got a guide on handling this here:
... and we're always available to help, if you find a performance issue with your store.
Works as advertised - very multifaceted app. Support is A++, Jed and team is fantastic, prompt, professional and friendly.
I have used locksmith years. It does exactly what I want it to do and when I have different ideas and need to implement more locks, the team at Locksmith are beyond helpful, beyond wonderful. Most stores need this app. Once you have the app, there is always, always something that locksmith can do for your site.
Works great for us. Helped us to create our b2b website at www.the-essentials.eu. Thank you Isaac and friends.
I love this lightweight but extremely powerful app. It does exactly what it says, and locks out things based on specific logical conditions. I'm using this for locking out content in a membership format, in combination with a reoccurring payment processing app, and the flexibility and reliability are exactly what I was hoping for. If only this developer would write a simple, organic, reoccurring payment processing app, I'd switch over in a heartbeat.
The DogFood Depot®
Doesnt lock pages specifically so cant hide specific menu items. It picked up a page on the App store when i searched for my a page in my store to lock. Too general to be a paid App.
Hey there! I'm sorry this didn't work out for you – thanks for letting us know. This sort of thing *is* very much within our feature set: Locksmith does support locking individual pages, and does support hiding menu items for those pages. It sounds like you may have run into a one-off problem during setup; if you'd like to try again, please reach out at email@example.com. We'd love to help. :)
EUDIFF - PneusPros
Perfect app for our needs. Extremely flexible. And also excellent support to understand the ways in which the app can work for us, and then help set it up exactly as we needed it. Highly recommended. With thanks!
I've not actually used the app but the pricing structure is rediculous, why should customers on higher shopify plans be penalised?
Hey there! We could have communicated our pricing policy better at the time; thanks for letting me know how you feel about it. I've updated our listing to be clearer. For the record: our pricing is a conversation, and we start with a suggested price that's based on what you pay for Shopify. Different merchants get very different value from the product, and because that value is impossible to fully predict, we begin with that estimate. If that price doesn't work for you, we ask you to let us know what price *does* feel good for you – and we proceed from there, letting you know what works for us, until we reach a price that works for us both. You can find the whole policy at uselocksmith.com/pricing.
Holy crap, this app solved so many headaches for me!
I can create free versions of products that don't show up in 'All Products' or store Search results, without touching any code.
I also plan to use this app for product versions only visible to Wholesale customers.
The language, care and vibe present in the App's presentation and interface adds a nice human touch, too.
Brilliant work folks! A++++
Petit quelque chose
This is a helpful app if you are selling products that are only available in certain countries. It was easy to install and do the first part of the set up and the Team were happy to do the coding bit for you which was amazing service. It was all done and operational in 24 hours and they are always quick to respond to questions. 5 star app with amazing service. Thanks :)