Locksmith

Locksmith

Reviews (492)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to control access to content, products, and pricing, making it ideal for wholesale, membership-based, and regional sales models. It enhances customer experiences by providing exclusive access to specific groups and supports various uses such as hiding prices until login and securing content behind paywalls. The integration with Shopify's user registration and handling of complex scenarios like digital content and wholesale configurations are particularly valued. Merchants also praise the reliable performance, seamless integration with Shopify, and the responsive and efficient customer support, with team members like Tristan, Erica, and Ken noted for their quick and helpful service. This tool is essential for enhancing store functionality and customer segmentation on Shopify.

September 3, 2020

Locksmith is a great app and functions well. If I need help it is always available and prompt.
I recommend Locksmith.

HealthMasters
Australia
About 2 years using the app
April 11, 2018

This is an awesome app. The more you get into it, the real-world functionality you discover. From restricting customer access based on IP, to only showing customers products based on what they've purchased before, there's a ton of great stuff in this app. Well worth the cost!

Breaking Games Online
United States
About 2 years using the app
February 24, 2018

Perfect app to keep your product safe and the staff is super nice, helpful and thorough. I would use them for everything if they did everything!

Power Birthing
Australia
About 2 years using the app
June 7, 2016

My shop is a B2B account and I wanted a website that will not show the prices to anyone who was not authorized. This app was recommended by shopify when I asked for help to do that. Instructions seemed pretty straightforward so I tried setting it up myself. I encountered some trouble (I have no coding experience) and reached out to Isaac and Ken for help. They were very quick to respond and set up everything for me. The app is simple - it locks out anything you want hidden- but as I started using it, I realized how powerful and integral it was for any wholesaler on shopify. My website now is capable of showing my product lines to anyone and only show prices to those approved with a wholesale account with my shop, instead of just having to password-protect the entire website and losing prospect clients.

Galeon Del Mundo
United States
About 2 years using the app
September 8, 2015

Where do we begin? 2 weeks ago we had no idea of how we were going to handle Single Use Passcodes for a limited onsale we had, then after installing the APP and working with Isaac we had exactly what we wanted live and ready to go with minimal problems.

Any issues we had, Isaac (who happens to be one of the best customer service assistants atop his already large skillset) was able to sort them out and fine tune it to exactly what we were after.

This app comes HIGHLY recommended. It's awesome!

24hundred Store
Australia
About 2 years using the app
June 3, 2016

Great app, works just like it says. Even better though is the unwavering support. Isaac has never let me down and continues to go above and beyond to get my shop working again – just an all-round great guy. If you're thinking about getting the app, stop thinking about it and get it, you'll be glad you did!!

Yipper Snappers
United States
About 2 years using the app
September 3, 2020

We were able to use this app really well to personalize the products for our clients! The locksmith team also provides responsive and supportive customer service. It's definitely an essential app to our store.

NutriEssencia PH
Philippines
About 2 years using the app
March 4, 2019

Words cannot begin to describe my love for the team at Locksmith. Client had very specific requirements and Locksmith was there every step of the way (even on a Saturday!!) assisting as the needs changed. Thank you again. Y'all are the best!! Lisa - Hippie Chick Design

Shop Vibrant Life
United States
Almost 2 years using the app
March 19, 2018

There aren't enough great words to describe both the product, service and team at LOCKSMITH! They truly are amazing in every way! They helped us customize their app to fit our needs and were there every step of the way in advising us on using its features to the best of our ability and needs. Generous in spirit, the team is always willing to take your problems and needs seriously... even incorporating your new ideas into their own work as feasible. We LOVE this company and without them our site would be nothing (lol.. well, maybe just not as great as it is for our purposes!) We highly recommend them. Thank you LOCKSMITH for all!

Via Vtg Vox Pop
United States
Almost 2 years using the app
March 1, 2018

Super easy to use and great customer support.

Neoneaters
United States
Almost 2 years using the app