Locksmith , 471 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to restrict access to specific products or pages, making it perfect for separating wholesale from retail or offering exclusive items. It's also praised for hiding out-of-stock items and setting up private launches. The app's seamless integration with Shopify's registration and checkout process, and its use for selling digital content behind a paywall, are highly valued. Merchants find it easy to use and commend the responsive customer service. The pay-what-you-feel pricing model is also popular. A few merchants reported isolated issues like website downtime or persistent product locks.

May 6, 2021

I'm very happy with this app because it helps me a lot! Thank you for making it possible to lock pages in a very smart way.

About 2 years using the app
March 8, 2019

We use this app to manage over 10 B2B and wholesale Shopify stores. It is crucial to our business, because it helps us restrict access to products. We have had questions and need help several times - they are always responsive and helpful.

Buffalo Wild Wings Store
United States
About 2 years using the app
September 3, 2020

Locksmith is a great app and functions well. If I need help it is always available and prompt.
I recommend Locksmith.

About 2 years using the app
September 28, 2020

Locksmith is an incredible app that has changed the way we do business. Also, the team at Locksmith has also been super-responsive and helpful. I couldn't have asked for a better experience.

Stay Golden
United States
About 2 years using the app
February 24, 2018

Perfect app to keep your product safe and the staff is super nice, helpful and thorough. I would use them for everything if they did everything!

Power Birthing
About 2 years using the app
June 7, 2016

My shop is a B2B account and I wanted a website that will not show the prices to anyone who was not authorized. This app was recommended by shopify when I asked for help to do that. Instructions seemed pretty straightforward so I tried setting it up myself. I encountered some trouble (I have no coding experience) and reached out to Isaac and Ken for help. They were very quick to respond and set up everything for me. The app is simple - it locks out anything you want hidden- but as I started using it, I realized how powerful and integral it was for any wholesaler on shopify. My website now is capable of showing my product lines to anyone and only show prices to those approved with a wholesale account with my shop, instead of just having to password-protect the entire website and losing prospect clients.

Galeon Del Mundo
United States
About 2 years using the app
February 8, 2016

Locksmith is great. We had no problem using locksmith to build our wholesale section using a little template conditional logic. Sweet app!

Scribble Stone
About 2 years using the app
September 3, 2020

We were able to use this app really well to personalize the products for our clients! The locksmith team also provides responsive and supportive customer service. It's definitely an essential app to our store.

NutriEssencia PH
About 2 years using the app
June 3, 2016

Great app, works just like it says. Even better though is the unwavering support. Isaac has never let me down and continues to go above and beyond to get my shop working again – just an all-round great guy. If you're thinking about getting the app, stop thinking about it and get it, you'll be glad you did!!

Yipper Snappers
United States
About 2 years using the app
March 19, 2018

There aren't enough great words to describe both the product, service and team at LOCKSMITH! They truly are amazing in every way! They helped us customize their app to fit our needs and were there every step of the way in advising us on using its features to the best of our ability and needs. Generous in spirit, the team is always willing to take your problems and needs seriously... even incorporating your new ideas into their own work as feasible. We LOVE this company and without them our site would be nothing (lol.. well, maybe just not as great as it is for our purposes!) We highly recommend them. Thank you LOCKSMITH for all!

Via Vtg Vox Pop
United States
Almost 2 years using the app