Locksmith , 483 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

March 10, 2023

We have been using both Mechanic and Locksmith since 2020 and don't plan on stopping anytime soon. Both of these apps play vital roles in our operations.

Locksmith does what it is designed to do. Easy to setup on the backend and the frontend updates smoothly.

The pricing philosophy is one of the best ever. The team truly looks at your usage and gives you a fair price point that you both agree with.

Support is best in class, hands down. Isaac and the team deserve all the 5 stars. Great team and great apps!

iGel Beauty
United States
About 2 years using the app
May 8, 2019

This our most versatile app - covers so many variables and the support if any apps need tweaking to suit our needs is outstanding. It allows us to have a wholesale, retail and dedicated private B2B platform

The Workgear Company
New Zealand
About 2 years using the app
April 10, 2019

Our company uses this app to restrict access to online courses for only people who purchase the course. Quick set up.

Susan Khalje Couture
United States
About 2 years using the app
May 6, 2021

I'm very happy with this app because it helps me a lot! Thank you for making it possible to lock pages in a very smart way.

Lianneh
Netherlands
About 2 years using the app
March 8, 2019

We use this app to manage over 10 B2B and wholesale Shopify stores. It is crucial to our business, because it helps us restrict access to products. We have had questions and need help several times - they are always responsive and helpful.

Buffalo Wild Wings Store
United States
About 2 years using the app
September 3, 2020

Locksmith is a great app and functions well. If I need help it is always available and prompt.
I recommend Locksmith.

HealthMasters
Australia
About 2 years using the app
April 11, 2018

This is an awesome app. The more you get into it, the real-world functionality you discover. From restricting customer access based on IP, to only showing customers products based on what they've purchased before, there's a ton of great stuff in this app. Well worth the cost!

Breaking Games Online
United States
About 2 years using the app
February 24, 2018

Perfect app to keep your product safe and the staff is super nice, helpful and thorough. I would use them for everything if they did everything!

Power Birthing
Australia
About 2 years using the app
June 7, 2016

My shop is a B2B account and I wanted a website that will not show the prices to anyone who was not authorized. This app was recommended by shopify when I asked for help to do that. Instructions seemed pretty straightforward so I tried setting it up myself. I encountered some trouble (I have no coding experience) and reached out to Isaac and Ken for help. They were very quick to respond and set up everything for me. The app is simple - it locks out anything you want hidden- but as I started using it, I realized how powerful and integral it was for any wholesaler on shopify. My website now is capable of showing my product lines to anyone and only show prices to those approved with a wholesale account with my shop, instead of just having to password-protect the entire website and losing prospect clients.

Galeon Del Mundo
United States
About 2 years using the app
September 8, 2015

Where do we begin? 2 weeks ago we had no idea of how we were going to handle Single Use Passcodes for a limited onsale we had, then after installing the APP and working with Isaac we had exactly what we wanted live and ready to go with minimal problems.

Any issues we had, Isaac (who happens to be one of the best customer service assistants atop his already large skillset) was able to sort them out and fine tune it to exactly what we were after.

This app comes HIGHLY recommended. It's awesome!

24hundred Store
Australia
About 2 years using the app