Locksmith
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (497)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to control access to store sections, such as wholesale pricing and digital content, enhancing operational efficiency and user experience. It supports locking products, collections, or entire sites and integrates well with other apps. The support team is praised for their responsiveness and effectiveness in resolving issues and assisting with configurations, making it a recommended solution for advanced access control and content protection.
Refine
-
By rating
Promising features, but didn't work to lock our entire storefront without major glitches. Was unusable and we uninstalled.
I had great hopes for this app. It was easy to set up and I wanted to use it to lock one of my products - and make it only accessible to people with the 'secret link'. Sadly, it did not go well. People who had the link and purchased were not tagged with any Locksmith code, but everyone else who didn't have the secret link did had locksmith code added to their details. Someone who did not have the ...
Hi there!
Thank you for your feedback! I’m so sorry your experience with Locksmith was not a positive one. Not getting an answer to your email quickly is super frustrating ...
This app is not easy to use and there's no support. Emailing and awaiting an answer when your running a business isnt for me.
❤️ We've responded to each of the two messages we've received from you, within the same day. In one of those responses, we reached out from a different email address, in hopes ...
The locks worked well and it was super easy to use/set up but this app slowed down our site immensely. We ended up removing it because many of our pages and collections kept crashing. After we removed the app, our pages started to work again.
Locksmith doesn't create a performance issue out of the box, but some configurations coupled with some themes *can* be problematic. For complex themes, it's possible for ...
We tried using this app to hide certain items on our website, which it did do, however there were still automated bots that were able to purchase items that were designed to only be purchased by certain people, so it did not work as intended/described.
I hear you – thanks for letting us know. If it helps: because of the way Shopify's Online Store channel is built, it's impossible for any third-party access control app ( ...
This app was so straightforward to set up and customize. The Help articles are excellent. I could not be happier.
The app will not download correctly. I have sent two emails to customer support with no answer to either. Anyone know any other apps that will work to lock collections?
Hello! Not getting answers to your emails is super frustrating, and we totally understand that.
I looked into our records, and the only message we have from your store came ...
Doesn't let me access the protected areas even with the right tags.. Waste of time.
Using this app, causes my SHOP to not be active and interferes with sales. I am having to delete this app.
First off, thank you for your feedback. This is an important point, regarding our compatibility with the Shop App. I’m sorry this came as a surprise. Nobody wants to have a ...
DO NOT INSTALL THIS APP UNDER ANY CIRCUMSTANCE.
DOES NOT WORK AND NO SUPPORT.
Last updated 2016 - this should be removed from the store as it caused me nothing but trouble after installing - DO NOT INSTALL!!!!!!!!