Locksmith
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (497)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to control access to store sections, such as wholesale pricing and digital content, enhancing operational efficiency and user experience. It supports locking products, collections, or entire sites and integrates well with other apps. The support team is praised for their responsiveness and effectiveness in resolving issues and assisting with configurations, making it a recommended solution for advanced access control and content protection.
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Great app, worked perfectly for what I needed (hiding prices from the site) and their support team helped me implement the code so promptly!
I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place.
The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.
Doesn't let me access the protected areas even with the right tags.. Waste of time.
Using this app, causes my SHOP to not be active and interferes with sales. I am having to delete this app.
First off, thank you for your feedback. This is an important point, regarding our compatibility with the Shop App. I’m sorry this came as a surprise. Nobody wants to have a sales channel suddenly become inactive.
This is something that’s enforced by Shop itself, and while we hope that the two apps can work together eventually, it’s out of our hands at the moment.
We do mention the incompatibility with the Shop App in our usage agreement, and Shop also has that in their guidelines. It’s also super important to note that this restriction is in place for all access control apps, and not just ours.
Again, we apologize for any inconvenience. It looks like we were in the process of working through getting your store setup with Locksmith, and that this incompatibility means Locksmith isn’t an option for you. I hope you find the solution that works best in your case. We’ll be here if you need us. :)
Sincerely,
-Ken
Seamless install and easy navigation. I took a mental note to always disable passkeys before uninstall (if needed) - as that seems to be the primary complaint of other reviewers. Easily avoided. This app locks a specific collection or product on my shop and that's PERFECT to help me boost my email list - enter your email to gain access. Bam. Thanks!
So far so good...will update soon
DO NOT INSTALL THIS APP UNDER ANY CIRCUMSTANCE.
DOES NOT WORK AND NO SUPPORT.
Last updated 2016 - this should be removed from the store as it caused me nothing but trouble after installing - DO NOT INSTALL!!!!!!!!
Extremely flexible - with a little creativity you can accomplish with just this app what you'd need several others to do - wholesale areas, customer-specific pricing, special access, etc.
This app is confusing and frustrating. I can't set it up correctly, I've tried several settings and nothing works.
❤️ I know that feeling – thanks for letting us know. :) We're here for you. I do see an email thread open for you, so you've already made the right first step by writing in! Let us know in that thread what you're looking to accomplish, with as many specifics as you can, and our team will help you out.
To getting this solved together,
-Isaac
This app was so straightforward to set up and customize. The Help articles are excellent. I could not be happier.