Locksmith , 483 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

December 6, 2021

SUCH a great app! Love the functionality and love the customer service! We use it for multiple actions and every one works GREAT!

Creative Sewing Center
United States
4 days using the app
Edited July 23, 2021

Found it easy to use, we will be back using this app very soon. We took it down temporarily because we had some unknown bug in our site.

Tons Valley Apple Shop
India
3 days using the app
December 6, 2018

This app does just what it says it will - simply and easily. The customer service was great, which makes a huge difference.

Dissent Pins
United States
3 days using the app
June 1, 2018

SO FAR SO GOOD, WILL UPDATE AS NEEDED

Mudds Designs
United States
3 days using the app
August 20, 2015

Although this app did not offer what we are looking for, Isaac was so great at listening and trying to see what he could do to help. Then when we come to a conclusion that this app is not suitable for our intentions, he went ahead and made several recommendations. I am beyond thrilled with his level of personalized dedication.

Look forward to more apps from you!

Amaterasu Beauty Usa
Canada
3 days using the app
March 14, 2018

Absolutely Amazing!! I have quite a few of my own websites and ones I've created for others. I use Locksmith in all of them.

I tried a couple other apps temporarily until customer support was crap and rude. Made me go back to Locksmith with great customer support including a bonus of excellent personalities.

Mota Ab
Canada
2 days using the app
October 29, 2021

The app will not download correctly. I have sent two emails to customer support with no answer to either. Anyone know any other apps that will work to lock collections?

RMC Events
United States
2 days using the app
Lightward replied October 29, 2021

Hello! Not getting answers to your emails is super frustrating, and we totally understand that.

I looked into our records, and the only message we have from your store came in today, and we replied as soon as we saw it. That was just over an hour from when the message arrived. It sounds like your other messages didn't get through to us, and I'm sorry about that.

I totally understand if you've found another solution. The most important thing is to get your needs met. ❤️

All that said, we are definitely here to help. If you still have questions or need assistance, feel free to reply to our message, or send another to team@uselocksmith.com

Kind regards,

Ken

May 24, 2018

Fantastic app! Not sure what I did without it. Seems like the possibilities only end with your imagination. Thank you Isaac!

Stockholm Rose Designs
Sweden
2 days using the app
December 14, 2022

Great app, worked perfectly for what I needed (hiding prices from the site) and their support team helped me implement the code so promptly!

RG Cosmetics Professional
United States
1 day using the app
June 22, 2014

Doesn't let me access the protected areas even with the right tags.. Waste of time.

Table Rose & Co
Canada
1 day using the app