Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, user-friendly interface, and seamless website integration. It's praised for its robust features, including an easy-to-navigate widget, control over points issued, and the ability to import and export customer points balances. Merchants also commend its bug-free performance, regular updates, and responsive 24/7 live chat support. Its fair and transparent pricing is considered cost-effective for a loyalty and referral app.

February 5, 2023

i think app is good , i would definitely recommend but needs more features which i have messaged the agent

Battle Supreme
United Kingdom
About 1 hour using the app
Channelwill replied February 5, 2023

Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, you may check your email and we are looking forward for your response. We are interested in hearing your opinions and suggestions.
-Mariadel

December 28, 2023

F A T E
United States
About 1 month using the app
Channelwill replied December 30, 2023

Thank you for taking the time to rate our app . We appreciate your positive feedback and are delighted to know you've had a satisfactory experience.

If you ever have any specific suggestions or if there's anything we can do to enhance your experience, please feel free to let us know. Your insights are invaluable as we continuously strive to improve.

We value your support and look forward to providing you with an even better experience in the future.

Best regards,
Nona|Loloyal Reward Team

December 27, 2023

UNICORN LUXE
India
9 days using the app
Channelwill replied December 28, 2023

Hello!

This is Sophie from Loloyal Support. 💖 We appreciate your valuable feedback and the time you took to participate in our survey. Ensuring your satisfaction is important to us, and we acknowledge that we may have not met your expectations on this occasion. Your input highlights areas where we can enhance our services and strive for improvement. 😊

If you could share specific suggestions for how we can better meet your needs and enhance your experience, we would greatly appreciate it. 🌹 We look forward to hearing your insights. 🥰

Best regards,

Sophie | Loloyal Support 💫

January 7, 2024

Classyritty
United Kingdom
5 minutes using the app
Channelwill replied January 8, 2024

Thank you so much for taking the time to leave us a four-star review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!
Best regards,
Sophie|Loloyal Reward Team

October 26, 2023

Malts and Things
South Africa
About 2 hours using the app
Channelwill replied October 27, 2023

Thank you for taking the time to leave feedback on our app. Your satisfaction is of utmost importance to us, and we're constantly striving to enhance our app's features and user experience. We would love to know if there's anything specific that you feel could be improved or if there's a feature you'd like to see added. Your insights are incredibly valuable in helping us refine and tailor our services to better meet your needs. 🤗❣️

We're dedicated to providing exceptional service and an app that exceeds your expectations. Please don't hesitate to reach out. Your support means a lot to us, and we're committed to ensuring your loyalty experience is top-notch. 💗

- Mariadel 🤗