Loloyal: Loyalty and Referral , 946 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its high customizability, user-friendly interface, and seamless website integration. It's praised for its robust features, including an easy-to-navigate widget, control over points issued, and the ability to import and export customer points balances. Merchants also commend its bug-free performance, regular updates, and responsive 24/7 live chat support. Its fair and transparent pricing is considered cost-effective for a loyalty and referral app.
Refine
-
By rating
Very good customer support. Always been prompt in solving and answering the questions.
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer support team and that we've been able to assist you promptly with your questions and concerns.
If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing Loloyal, and we look forward to continuing to serve you in the future.
Best regards,
Kim|Loloyal Support Team
Easy to set up, helpful customer service. I am excited to start using this rewards program.
Thank you for the positive feedback! 😊 We're delighted to know that you found our App easy to set up and our customer service helpful! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀
Best Regards,
Kim
Loloyal Customer Support 🌟
After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.
Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that our loyalty app stood out to you with its value and features. Our team works diligently to ensure that our customers receive top-notch support, and we're glad to hear that Mariadel, Kim, and Sophie were able to assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! Your satisfaction is our priority!
Best regards,
Kim
Loloyal Customer Support 🌟
good support chat
We're delighted to hear that you had a positive experience with our support chat! 😊👍 Thank you for taking the time to share your feedback! If you ever need assistance in the future, don't hesitate to reach out.
Best regards,
Sophie|Loloyal Support Team
For multi language I will use it
That's great to hear! 🌍💬 Using it for multi-language support will definitely enhance your website's accessibility and reach. If you have any questions or need assistance with implementing it, feel free to reach out. We're here to help! 🚀😊
Best regards,
Sophie 💗
Loloyal Customer Support 🌟
Great customer service
Thank you for your review! We're delighted to hear that you had a great experience with our customer service. Your satisfaction is our priority, and we're always here to assist you. If you need anything else, feel free to reach out. We appreciate your support!
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
Great support in terms of timing, knowledge, kindness. Mariadel was amazing solving all my questions and by providing advise with the widget theme.
Will be using this app for other stores for sure.
Thank you so much for your kind words! 😊 I'm thrilled to hear that you had a positive experience with our support team, especially with Mariadel. 🌟 We're delighted to have been able to assist you with your questions and provide advice on the widget theme. 🚀 We look forward to serving you again and helping with your other stores in the future! 🎉🛍️
Best regards,
Sophie|Loloyal Support Team
Todas las dudas las han resuelto por el chat de forma ágil y rápida.
Aún no hemos activado la totalidad de funciones para poder hacer una valoración global, pero dentro del Plan "STARTED" sugerimos como mejora, una mayor personalización del Widget y las url de destino.
¡Agradecemos tu comentario! 😊 Nos alegra saber que nuestro servicio de chat ha sido ágil y rápido para resolver tus dudas. ¡Estamos emocionados de que estés explorando todas las funciones de nuestro Plan "STARTED"! 🚀 Tomamos en cuenta tu sugerencia y trabajaremos en mejorar la personalización del Widget y las URL de destino. ¡Estamos aquí para ayudarte en cada paso del camino! 🌟 ¡Gracias por ser parte de nuestra comunidad! 💙
Saludos cordiales,
Sophie
Atención al cliente de Loloyal 🌟
This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.
Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!
Best Regards,
Kim|Loloyal Support Team
Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.
Thank you so much for your kind words! I'm delighted to hear that you found our customer service timely and helpful. It's been a pleasure assisting you with your setup, and I'm here to support you every step of the way. If you need any further assistance or have any questions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains smooth and successful! 💖💖
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟