Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, user-friendly interface, and seamless website integration. It's praised for its robust features, including an easy-to-navigate widget, control over points issued, and the ability to import and export customer points balances. Merchants also commend its bug-free performance, regular updates, and responsive 24/7 live chat support. Its fair and transparent pricing is considered cost-effective for a loyalty and referral app.

January 29, 2024

I've had a great experience using the Loloyal Shopify app. The customer service is excellent – prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

SPELAB
China
About 1 month using the app
Channelwill replied February 5, 2024

Thank you so much for taking the time to share your positive experience with the Loloyal Shopify app! We're thrilled to hear that you've had a great experience and find our customer service prompt and helpful. It's fantastic to know that the seamless integration and regular updates contribute to a smooth and evolving user experience. We appreciate your recommendation and are delighted to be a valuable asset to your Shopify store and loyalty program. If you ever have more feedback or questions, we're here to help!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

February 20, 2024

Wonderful app.

Love Light Minnesota
United States
6 days using the app
Channelwill replied February 22, 2024

🌟 Thank you for the stellar five-star review! We're thrilled to hear that you had a positive experience. If you ever need assistance or have further feedback, feel free to reach out. 😊✨

Best regards,
Nona💗
Loloyal Customer Support 🌟

March 12, 2024

Great tools and customer service. Can't be more happy.

holgant
United Arab Emirates
2 days using the app
Channelwill replied March 15, 2024

Thank you for the awesome feedback! 😊 We're delighted to know that you found great tools in our App and our customer service great! We are happy to know that you are happy too! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

March 27, 2024

Nova was great until my power went out for maintenance. But thank you again for the help!

Mythic Creation Treasures
United States
1 day using the app
Channelwill replied March 28, 2024

Thank you for the positive feedback! 😊 It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

April 17, 2024

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

The Icetruck
Germany
About 16 hours using the app
Channelwill replied April 18, 2024

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team

March 19, 2024

Customer support is always super helpful.

Voūk Brasil
Brazil
1 day using the app
Channelwill replied March 20, 2024

Thank you for your kind words about our customer support team! We strive to provide excellent service and assistance to all our customers, and we're delighted to hear that you found our support helpful. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.

Best regards,
Mariadel // Loloyal Support 💫

January 5, 2024

Ho installato da poco l'app ed è facile e intuitiva. L'assistenza è eccellente, rispondono velocemente a qualsiasi ora e sono molto gentili e competenti.

VALIRU_handcrafted creations
Italy
10 months using the app
Channelwill replied January 6, 2024

Sono davvero felice di sentire che hai trovato l'installazione dell'app facile e intuitiva! 😊 È fantastico sapere che hai avuto un'esperienza positiva con il nostro servizio di assistenza - siamo qui per rispondere rapidamente e con gentilezza a qualsiasi ora! 🌟 Grazie per la tua gentile recensione! 🙌

Best regards,

Sophie | Loloyal Support 💫

May 7, 2024

As I have been working through the setup the support team have been amazing. It has also been nice to finally find a product that come close to the free in built functionality we had in our previous POS that doesn't cost a fortune.

Paper Flourish
Australia
About 6 hours using the app
Channelwill replied May 8, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that our support team has been able to assist you effectively. 😊 It's great to know that you've found value in our product, especially in comparison to your previous POS system. 💼 We're committed to providing you with top-notch service and functionality without breaking the bank! 💰 If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

Best regards,

Sophie|Loloyal Support Team

February 3, 2024

Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10

Knotty Kinks
United States
5 days using the app
Channelwill replied February 5, 2024

Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

January 19, 2024

good customer support

TestStore
Indonesia
22 days using the app
Channelwill replied January 20, 2024

Thank you for taking the time to leave a review of our customer support! We're glad to hear that you had a positive experience with our team. We value our customers and strive to provide excellent service, so it's great to know that we're meeting that goal. Thank you for choosing our company and we hope to continue providing you with great support in the future! 💞

Best regards,
Mariadel // Loloyal Support 💫