Loop Returns & Exchanges
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About this app
Launched
May 27, 2021
Languages
English
Categories
Returns and exchangesIntegrates with
Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, ShipheroFits seamlessly into
Point of SaleAutomate your returns to reduce costs, retain more revenue, and drive customer loyalty.
Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. Loop is customizable to address your brand's specific needs at every stage of growth. We've helped brands like Princess Polly, Allbirds, and Marine Layer improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop.
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Optimize return costs with Workflows, Logistics, Point of Sale, and more
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Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
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Protect against fraud using Workflows, Custom Rules, and Blocklists
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Provide a premium experience with at-home pickup and simple, self-serve returns
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Build confidence with Tracking and learn about shopper behavior with Insights
Pricing
Usage-based Plan
$29/month
Usage-based Plan: Pricing based on monthly fee plus return volume, starts at $29/mo
- All the same functionality as our Flat-Fee Starter Plan
- Flexible pay structure
- More at link below
Starter
$59/month
Flat-fee plan: For merchants ready to automate returns. Starts at $59/mo for up to 1K returns/yr
- 1 Destination, 1 Policy
- Variant Exchanges
- Auto Return Approval
- Dynamic Fees
- Gift Receipts
- Store Credit
- Negotiated Rates
- More at link below
Essential
$165/month
Flat-fee plan: For merchants who need customized returns for less. Starts at $165/mo for over 1K returns/yr
- Full Starter plan, and
- 2 destinations
- Unlimited return policies
- Dynamic fees
- Printerless returns
- Optional Add-Ons
- More at link below
Advanced
$375/month
Flat-fee plan: For merchants ready to capture more returns revenue. Starts at $375/mo for 1K returns/yr
- Full Essential plan, and
- Unlimited destinations
- Store credit incentive
- Shop Now
- Bonus credit
- Optional Add-Ons
- More at link below
Usage-based Plan
$29/month
Usage-based Plan: Pricing based on monthly fee plus return volume, starts at $29/mo
- All the same functionality as our Flat-Fee Starter Plan
- Flexible pay structure
- More at link below
Starter
$59/month
Flat-fee plan: For merchants ready to automate returns. Starts at $59/mo for up to 1K returns/yr
- 1 Destination, 1 Policy
- Variant Exchanges
- Auto Return Approval
- Dynamic Fees
- Gift Receipts
- Store Credit
- Negotiated Rates
- More at link below
Essential
$165/month
Flat-fee plan: For merchants who need customized returns for less. Starts at $165/mo for over 1K returns/yr
- Full Starter plan, and
- 2 destinations
- Unlimited return policies
- Dynamic fees
- Printerless returns
- Optional Add-Ons
- More at link below
Advanced
$375/month
Flat-fee plan: For merchants ready to capture more returns revenue. Starts at $375/mo for 1K returns/yr
- Full Essential plan, and
- Unlimited destinations
- Store credit incentive
- Shop Now
- Bonus credit
- Optional Add-Ons
- More at link below
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
102 reviews
I am thrilled to share my outstanding experience with Loop, a powerful tool that has revolutionized the way I manage my business. From customizing policies and workflows to effectively reducing return ratios, Loop has been an absolute game-changer.
One of the standout features of Loop is its user-friendly interface, which made the entire process seamless and intuitive. I greatly appreciate the ease with which I can navigate and customize various aspects of the software. It has truly empowered me to tailor the platform to meet my specific needs and optimize my operations.
In addition to the exceptional software, I must commend the dedicated representatives at Loop who have been instrumental in my journey. Jackie and Ash have been invaluable in providing insightful recommendations and offering guidance to streamline my workflows and maximize efficiency. Their expertise and commitment to customer satisfaction have truly set them apart.
Loop has not only enhanced the functionality of my business but has also provided unparalleled support along the way. The level of assistance and prompt responses I have received from the Loop team have been commendable. Knowing that I have a reliable support system in place gives me peace of mind and confidence in utilizing the software to its full potential.
I cannot emphasize enough how Loop has positively impacted my business. It has surpassed my expectations, and I wholeheartedly recommend it to any business owner seeking to streamline their processes, reduce return ratios, and improve overall efficiency. Thank you, Loop, for providing an exceptional platform and top-notch customer service.
Wow! This reviewing is everything we love to hear! Thank you for being such a loyal and amazing partner to work with! 💙 🙌
Loop has helped our customers with their returns and exchanges seamlessly! Their platform helps us with automation rules that take the work off our hands. Their support team is also amazing and very informative!
We love hearing how we've helped you and your customers! Thank you for this review! 🙌
We love LOOP! The interface is super user-friendly and is a great customer experience. The help we've received from the LOOP team has also been extraordinary.
This is everything we like to hear! Thanks for sharing! 🙌
About this app
Launched
May 27, 2021
Languages
English
Categories
Returns and exchangesIntegrates with
Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, ShipheroFits seamlessly into
Point of SaleBuilt by Loop
Support
Send a messagesupport@loopreturns.com
Featured in
Tech stack
Underwear pioneer Thinx
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