Reviews (592)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.

June 5, 2023

I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!

West Shore Wine Co.
United States
About 1 month using the app
Loop Solutions Inc replied June 6, 2023

Thank you for the kind words, Team West Shore Wine Co. 😊

We are very excited to have you with us. So happy that you chose us over other subscription apps in the marketplace.
More subscriptions power to you 💪

Cheers,
Team Loop

September 11, 2023

Loop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. Their migration and support team was prompt, professional, and persistent in helping us through some tricky technical issues. They made the subscription platform transition as seamless as possible.

Happy Baton HK
Hong Kong SAR
About 1 month using the app
Loop Solutions Inc replied September 13, 2023

Thank you for the kind words and shout-out, Team Happy Baston :)

We are so happy that you liked our platform 😊

We are very excited to have you onboard 🚀
Thank you for choosing us as your subscriptions growth partner 💪

Cheers,
Team Loop

February 18, 2025

Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended

Manly
Australia
About 1 month using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that Shivam has been able to provide such excellent support and help you maximize performance! Your high recommendation means a lot to us. We’re always here to continue supporting your success!😊

- Loop Team

November 18, 2021

A fantasitc add-on for shopify store owners looking to impletement Subscriptions. Which is a great way to ensure regular payments. There were A few niggles in the set up, but mainly becasue i have a customised theme.... The support team is second to none, so even if you feel a little frutrated, these guys will not only ensure you have excelelent customer & support services but will also work with other app owners to work thru any issues..... I can wait to see how these guys continue to develop this app.

Jack Bishop Boxing Academy
United Kingdom
About 1 month using the app
Loop Solutions Inc replied July 8, 2022

Thank you for this amazing review! Such motivational words keep us going!

Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

February 21, 2023

Abel and the Loop Team have been fantastic. Easy setup of the subscription overall and then assisted troubleshooting an issue on our homepage. Thank you so much for everything!

My Super Oil
United States
About 1 month using the app
Loop Solutions Inc replied February 22, 2023

Thank you for this amazing review, Team My Super Oil!
We are so happy that we were able to fix your home page issue

Super excited to work together as your subscriptions partner :)

Thanks,
Abel & Team Loop

September 23, 2025

Very talented and helpful support team. They will help and advise you with everything.

Swissmedicus
Czechia
5 days using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re so glad our support team has been able to guide and assist you every step of the way—always here for you!

- Loop team

January 8, 2022

The subscription app is a breeze and a huge plus for my store! The customer service is spot on and they are sooooo helpful and QUICK to reply to any issues or questions. If you don't have this app, I highly suggest it!

Twinkletoes Glitter and More
United States
About 1 month using the app
Loop Solutions Inc replied July 2, 2022

Thank you for the kind words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

January 26, 2023

The level of service is wonderful. They have been very proactive in messaging me to optimize our experience.

Zaza Coffee Store
United States
About 1 month using the app
Loop Solutions Inc replied January 26, 2023

Thank you for this amazing review, Team Zaza Coffee!
More subscriptions power to you in 2023 💪 🚀

Thanks,
Team Loop

January 18, 2023

Excellent subscription service - have used them for 30 days and theimprovements is amazing. Great onboarding!

White Flamingo Lash
United States
About 1 month using the app
Loop Solutions Inc replied January 19, 2023

Thank you for this great review! So happy that you loved our onboarding.
More subscriptions power to your team 💪 🚀

Thanks,
Team Loop

February 23, 2024

We made the switch from WooCommerce Subscriptions and our Wordpress site over to Shopify and Loop Subscriptions have been the right choice. A great level of customer service - quick to answer and solve any questions or problems and they made the migration super easy. I would strongly recommend!

Apostle Coffee
United Kingdom
About 1 month using the app
Loop Solutions Inc replied March 18, 2024

We're thrilled to hear that your switch to Shopify and Loop Subscriptions has been a positive experience, Team Apostle Coffee!

Thank you for your kind words about our customer service and the smooth migration process. Your strong recommendation means a lot to us, and we're here to support you as you continue to grow with Loop.

Cheers,
Team Loop