Reviews (445)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, ease of setup, and seamless Shopify integration. It offers robust features like customizable subscription plans and smart payment recovery, enhancing functionality and user experience. These features help improve retention rates and revenue recovery, contributing to business success. The app is also noted for its regular updates and responsiveness to merchant needs, making it suitable for various business sizes and types.

July 6, 2023

If there's one app for subscriptions, THIS IS IT!
After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.

FLOWERFIX
United Kingdom
5 days using the app
Loop Solutions Inc replied July 6, 2023

Thank you for the kind words, Team FLOWERFIX!
This review made our day 😊

We are super excited that you chose us as your subscriptions growth partner 🚀
More subscriptions ...

May 3, 2022

Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.

LOONAWELL
Switzerland
4 days using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. Our app works with Markets and businesses can easily ...

March 1, 2022

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!

Les Savoureux
Canada
3 days using the app
Loop Solutions Inc replied June 25, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad ...

October 12, 2023

I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical ...

LE NUAGE
United States
3 days using the app
Loop Solutions Inc replied October 13, 2023

Thank you for the kind words and shout-out, Team Le NUAGE :)

Yeah we have used Polaris to design our app- That's why it looks nice 😊
More updates in design coming soon 💪

We ...

August 8, 2023

Migrated to Loop from Recharge and like it a lot more so far. App is easy to set up and the team is very helpful with migrating over customers and getting everything onboarded. My only complaint is that I wish it had a feature that automatically emails customers if the product they're subscribed to changes in price and gives them the option to opt-out. Other than that, I think they are a great ...

ExpressMed
United States
2 months using the app
Loop Solutions Inc replied August 10, 2023

Thank you for your kind words, Team ExpressMed!

We're delighted to hear that you've made the switch to Loop from Recharge and are finding our app to be a better fit for your ...

October 12, 2023

So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.

datebettersnacks
United States
2 days using the app
Loop Solutions Inc replied October 14, 2023

Thank you for the kind words and the shout-out, Team datebettersnacks :)

We are so happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with ...

December 9, 2021

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

ESSENCE OF NATURE LLC
United States
2 days using the app
Loop Solutions Inc replied July 6, 2022

Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of ...

December 14, 2022

Very helpful - step by step service to help me get all set up. Would definitely recommend their service.

Thanks

Henry's Coffee Company
United Kingdom
1 day using the app
Loop Solutions Inc replied December 14, 2022

Thank you for this review! We are happy that you liked our support.

More coffee subscribers growth to you!

Thanks,
Team Loop

May 12, 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Gotta Go Grass
United States
About 24 hours using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our ...

February 22, 2022

So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the ...

Twinkle Apothecary
United States
About 24 hours using the app
Loop Solutions Inc replied June 27, 2022

Hey there!

Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any ...