Reviews (592)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.

August 9, 2023

The team at Loop has made the migration so easy, and they are really helpful and knowledge. I am excited to join Loop and improve my customer's experience!

Swelter Coffee
United States
About 1 month using the app
Loop Solutions Inc replied August 11, 2023

Thank you for your kind words :) Migrating from Recharge to Loop showcases your trust in our platform.

We're dedicated to delivering on that trust by continuing to offer practical features, world-class and timely support and best-in-class subscription management experience.

We are always a message away :)

Cheers,
Surbhi & Team Loop

April 2, 2023

The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.

Doggy Do Good®
United States
About 1 month using the app
Loop Solutions Inc replied April 3, 2023

Thank you team Doggy Do Good!
We are super happy and excited that you chose us as your subscriptions partner for growth 🚀

More subscriptions power to you 💪

Cheers,
Team Loop

December 20, 2021

This app provided exactly what we needed for our subscription service. We went through so many different apps before we found Loop. Loops ability to chose an anchor date and have a cut off period were critical to our needs. The service was EXCELLENT and very quick. Our subscription service is unique and we needed some help setting things up at the start ....we found the service great and it really eased the integration of loop within our store. Highly recommend this app. Great service, reasonable fees, and great functionality.

The Richmond Wine Club
Canada
About 1 month using the app
Loop Solutions Inc replied July 6, 2022

Hey there,

We are glad that you decided to go with our app.
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

Edited June 4, 2025

Amazing support & great app!
thanks you so much Kritika
We've been using Loop and are very happy with the app so far — it’s intuitive, works smoothly, and brings real value to our store.
What really stands out is the incredible support team. Special thanks to Kritika for her responsiveness and patience — she made everything super easy.

Even when we had specific design needs for the widget, the team stepped in and made custom adjustments for us.
Highly recommend Loop to any Shopify store looking for a reliable return experience!

Macao
France
3 months using the app
Loop Solutions Inc replied June 26, 2025

Thank you so much for your wonderful feedback! We’re thrilled to hear that both the Loop application and Varun’s support have made such a positive impact. We’re proud to offer a solution that combines powerful features with top-notch service. Your recommendation means a lot to us, and we’re always here to assist whenever you need!

- Loop Team

November 28, 2022

Really impressed with Loop! We migrated from WooCommerce Subscriptions to Shopify + Loop Subscriptions, and their team has been responsive, helpful, and patient throughout the whole process. The tech is incredible, with all the options and configurations you would expect to make for a beautiful and customizable subscriptions experience, but lightweight enough to not slow or bog things down. Abel and Yashbir have been INCREDIBLE to work with. So grateful for their time help to make sure the migration went perfectly smooth. Highly recommend!

Caffe Ibis
United States
About 1 month using the app
Loop Solutions Inc replied November 28, 2022

Thanks for this amazing review, Team Caffe Ibis! This made our day! We are grateful to you for having selected us as your subscriptions app.

Thanks,
Team Loop

September 27, 2023

The software is working great, and the Loop support team did a fantastic job at leading and assisting with the transition!

NORTH Canna Co.
United States
30 days using the app
Loop Solutions Inc replied September 29, 2023

Thank you for the kind words & shout-out, Team North Canna Co!

We are very happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with you on new campaigns to increase subscription and reducing churn 😊

Always here to support you 💪.

Cheers,
Team Loop

July 20, 2022

Vivek and Abel were super helpful with our migration from Bold to Loop. I researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. They were way more professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!

New Harvest Coffee Roasters
United States
30 days using the app
Loop Solutions Inc replied July 21, 2022

Thank you for this amazing review! We are glad that you liked our support!
We have built the product in such a way that it has self-service features wherever the need is appropriate.

Thanks,
Team Loop, Abel and Vivek

July 15, 2025

Amazing support and a super clean subscription experience. The team helped us set up everything perfectly – fast, reliable, and incredibly kind. Highly recommended!

Qstar
Germany
9 months using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the glowing review! We’re so happy to hear you had such a smooth experience, and it’s our pleasure to assist you every step of the way. Your recommendation means a lot to us! 🙏

- Loop team

October 5, 2022

We decided to move to Loop from Recharge and it was a seamless experience! The team is online and available throughout the day, and extremely fast and thorough in all their responses. 10/10 recommend making the switch!!

The S’moo Co
United States
29 days using the app
Loop Solutions Inc replied October 6, 2022

Thank you for this amazing review! We are honoured that you choose us as your subscriptions growth partner 🚀

We are here for you always 😇

March 7, 2024

We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!

Frozen Garden
United States
28 days using the app
Loop Solutions Inc replied March 18, 2024

That's fantastic to hear, Team Frozen Garden!

We're so glad that your transition to Loop was smooth and that both you and your customers are loving the experience. Thank you for sharing your journey and for your high recommendation. We're here to support you and look forward to being a part of your continued success!

Cheers,
Team Loop