Reviews (695)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
December 4, 2025

Super fast helping me!!!!!!

Melbourne Mushroom Emporium
Australia
Over 2 years using the app
June 4, 2023

It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.

Watch Crew
United States
3 months using the app
Loop Solutions Inc replied June 6, 2023

Thank you for the kind words and this amazing review, Team Watch Crew 😊

Thanks for reporting that bug with us. Our goal is to help merchants as swiftly as we can and also in the best possible way.

More subscriptions power to you 🚀
Yes, merchant success is our obsessions (just like Amazon)

Cheers,
Team Loop

December 23, 2022

Honestly the best all around. If you need help, their customer service is absolutely amazing. We will absolutely recommend!

Sapari
United States
3 months using the app
Loop Solutions Inc replied December 23, 2022

Thank you for this kind review, Team Sapari! This made our day.

Thanks,
Team Loop

October 17, 2023

Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone.

This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.

Dream Recovery
United States
3 months using the app
Loop Solutions Inc replied October 19, 2023

Thank you for the kind words and shout-out, Team Dream Recovery!

This review made our week 🚀

We are so happy that you chose us as your subscriptions growth partner 💪

Feel free to ping us anytime with your questions :)

Cheers,
Team Loop

Edited January 26, 2023

The app is easy to use and the implementation went quite smoothly for us. Their Support Team is amazing! They are always available and ready to jump on a call when something stops working. Highly recommend.

Every
Germany
3 months using the app
Loop Solutions Inc replied January 26, 2023

Thank you for this amazing review, Team Every!
More subscriptions power to you in 2023 💪 🚀

Thanks,
Team Loop

March 18, 2024

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

Elite Roasters of Atlanta
United States
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for your review, Team Elite Roaster of Atlanta!

We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.

Cheers,
Team Loop

February 27, 2025

We’ve had a fantastic experience with Loop Subscriptions! The tool is highly customizable to fit our specific needs, and their team has been incredibly responsive, always going the extra mile to help us optimize our setup. We’re especially impressed with the continuous rollouts of new features and analytics options that keep improving the platform. Highly recommend for any business looking to enhance their subscription model!

HER ONE - Female Health & Wellbeing
Germany
7 months using the app
Loop Solutions Inc replied June 26, 2025

It’s great to hear that Loop has been such a valuable tool for your business! We’re thrilled that our customization options and responsive support team have helped optimize your setup. We’re always working on improving the platform, and it’s wonderful to know the new features and analytics are making a positive impact. Thank you for the high recommendation—we’re excited to continue supporting your subscription journey!🙏

- Loop Team

October 21, 2023

TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop

Skinesa
United States
2 months using the app
Loop Solutions Inc replied October 23, 2023

Thank you for the kind words and shout-out about our service and support, Team Skinesa 😇. Great start to the week!

We are super happy and excited that you chose as your subscriptions growth partner 💪

We have designed our widgets so that they have minimal impact on the loading speed of the store :)

Cheers,
Team Loop

August 15, 2025

Love Loop the team is so proactive and hands on with implementation and helping set us up for success.

WeNatal
United States
2 months using the app
Loop Solutions Inc replied September 11, 2025

We’re so happy to hear that the team has been proactive and hands-on in helping set you up for success. We’re excited to keep supporting you!

- Loop team

November 1, 2023

Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.

ISOVive
United States
2 months using the app
Loop Solutions Inc replied November 3, 2023

Thank you for the kind words and shout-out, Team ISOVive 😇

We are very happy that you migrated to Loop. Super excited to have you on-board.

Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly 💪

Always a message away if you need any help :)

Here's to more subscription growth and retention campaigns 🥂

Cheers,
Team Loop