Reviews (696)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 14, 2025

Promptly located the error I had and escalated it to be fixed.

LadyBoss
United States
About 2 months using the app
Loop Solutions Inc replied June 12, 2025

Thanks for flagging that and for your kind words! We’re glad our team could jump in quickly and get things moving. Always here to help keep things smooth! ⚙️

- Team Loop

March 9, 2024

Best subscription app, best support, best experience for our incredible subscribers. Highly recommend Loop if you are considering a subscription tool for your store.

Rejuvia
United States
2 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your enthusiastic endorsement, Team Rejuvia!

We're thrilled to hear that you consider Loop the best subscription app, with the best support and experience for your subscribers. Your recommendation means a lot to us, and we're honored to be a part of your store's success.

Cheers,
Team Loop

April 1, 2025

We've been using Loop Subscriptions for several months now, and it has completely transformed the way we manage our subscription business. The app is intuitive, flexible, and packed with features that make recurring revenue easy to scale—whether you're just getting started or already running a mature subscription model.

But what truly sets Loop apart is their incredible customer support. I want to give a special shoutout to Saksham, who has gone above and beyond to help us with every single question, customization, and hiccup along the way. His responses are lightning fast, thorough, and always solution-oriented. It's rare to find this level of dedication and genuine care in a support team.

From onboarding to advanced setup tweaks, the team has made us feel fully supported every step of the way. Highly recommend Loop to any brand looking for a robust, reliable, and well-supported subscription solution. Thank you!

BYVIDA
Germany
5 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you so much for the glowing feedback! We’re thrilled to hear that Loop has transformed your subscription business. It’s fantastic to know that our app’s flexibility and features have helped you scale with ease.

A big thank you to Saksham for going above and beyond in supporting you—your recognition means a lot! We’re proud to be a part of your journey and will continue to provide the best support as you grow.

- Team Loop

September 2, 2025

Great experience. This team knows what they are doing and the response time is incredible. Somthing to look up to.

XO Jacqui
United States
About 2 months using the app
Loop Solutions Inc replied November 27, 2025

Really appreciate your kind words! We’re thrilled the experience has been great and that our team’s speed and expertise have stood out—always here to support you!

- Loop team

October 15, 2024

The customer service team (and in particular, Saksham) have been extremely helpful in resolving any issues that arise whilst I'm setting up Loop on my website.

KOOEE! Snacks
Australia
About 2 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team KOOKEE! Snacks

We’re here for you every step of the way, so don’t hesitate to reach out. Here’s to a fantastic experience with Loop :)

April 27, 2022

Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)

edgewater candles
United States
About 2 months using the app
Loop Solutions Inc replied June 20, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

December 7, 2023

Great app and service team was helpful in installing it!

Bursera
Canada
About 2 months using the app
Loop Solutions Inc replied December 18, 2023

Thank you so much for your kind words, Team Bursera! 😊

We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Cheers to a great experience together 🥂
Team Loop

January 12, 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Angela Caglia Skincare
United States
About 2 months using the app
Loop Solutions Inc replied January 15, 2024

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.

Happy to have you on board! 🚀🌟

Team Loop

October 11, 2022

Abel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.

Pineland Farms Inc.
United States
About 2 months using the app
Loop Solutions Inc replied October 12, 2022

Thank you team for this amazing review! We are here for you always to help you in your subscriptions growth journey! We are excited for your customers to try out your new fitness center.

Thanks,
Abel Lesle & Team Loop

December 3, 2021

Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library

The Wine Library
Australia
About 2 months using the app
Loop Solutions Inc replied July 8, 2022

Thank you Tim for the kind words!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop