Reviews (696)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 1, 2023

Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.

ISOVive
United States
2 months using the app
Loop Solutions Inc replied November 3, 2023

Thank you for the kind words and shout-out, Team ISOVive 😇

We are very happy that you migrated to Loop. Super excited to have you on-board.

Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly 💪

Always a message away if you need any help :)

Here's to more subscription growth and retention campaigns 🥂

Cheers,
Team Loop

April 2, 2025

Amazing app. Support is first class. Surbhi is the best

Orgenism
United Kingdom
2 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you for the great feedback! We're thrilled to hear you're enjoying the app and that our team — especially Surbhi — has made a strong impression. Providing top-tier service and a reliable experience is our priority, and your kind words mean a lot to us.

- Team Loop

Edited January 26, 2023

The guide in the Help Center and the support staff made it easy to initially set up our subscriptions. The staff then kept us informed while they carried out the migration of our existing subscriptions for us. Any questions we have are quickly responded to with helpful information.

Country Pursuit
United Kingdom
2 months using the app
Loop Solutions Inc replied January 26, 2023

Thank you for this amazing review, Team Country Pursuit!
More subscriptions power to you in 2023 💪 🚀

Thanks,
Team Loop

January 11, 2023

Using Loop with our custom widget design was very straightforward. I’m very glad we were able to use them to bring our subscription design to life. The Loop team was very patient with any questions our developer had and took hours out of their schedule to fix an issue we had with our theme not working with the widget. Highly recommend!

SpaLife
United States
2 months using the app
Loop Solutions Inc replied January 12, 2023

Thank you, Team SpaLife! More subscriptions power to you 💪
Feel free to ping us again in case you face any other issue with the theme

Thanks,
Team Loop

Edited June 5, 2023

After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far.

The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step.

Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.

Orange Burps
United States
2 months using the app
Loop Solutions Inc replied June 6, 2023

Thank you for the kind words and this valuable feedback, Team Orange Burps 😊

We are very excited that you chose us as your subscriptions app 🚀
More subscriptions power to you 💪. Always here to help 😊

Cheers,
Team Loop

November 1, 2023

Great App and great Support. Thank you Atul and Tandra for your amazing help.

Best regards

Miralina's Halal Sweets
Germany
2 months using the app
Loop Solutions Inc replied November 3, 2023

Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇

Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :)

Cheers,
Atul, Tandra and Team Loop

May 11, 2022

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Lotus Prayer
United States
2 months using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

July 26, 2023

Migrated from Bold to Loop. The team made the migration as seamless as possible, even working to recode my website with my web designer after the previous app's code was causing some trouble with the migration.

The functionality of Loop is epic - already made massive changes to the customer experience which is increasing AOV and LTV. (only been live for a month so it will be exciting to see how this progresses as I customise things further.)

The team has been so attentive and proactive in helping me improve my business, nothing like my experience with my previous app provider. To anyone who is growing a subscription-based ecom business, I'd 100% recommend Loop.

Coffeefusion
Australia
2 months using the app
Loop Solutions Inc replied July 27, 2023

Thanks a ton for your kind words, Team Coffeefusion! 🎉

We're stoked to have you as part of the Loop family and can't wait to see your subscription business soar with our app!

Making migration as smooth as butter is our goal, and we're glad we were able to get everything on track

We're thrilled that you're loving Loop features! Our goal is to be your ride-or-die support squad!

Your trust and confidence in us as subscriptions growth partner means everything :)

Cheers,
Team Loop

December 23, 2025

Excellent costumer services, they are 24/7, even for a Call meeting

Tu Salud Intima
United States
6 months using the app
February 6, 2024

Great service. Easy to use.

drinkvictory
United States
2 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your positive feedback, Team Drink Victory!

We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟

Team Loop