Reviews (761)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 20, 2025

Does just what it needs to do, glitch-free.

Always responsive, friendly and helpful customer service.

Nest
Canada
Over 2 years using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that Loop is running glitch-free and meeting your needs! We’re glad our responsive and friendly customer service has been able to assist you effectively. We’re always here to help whenever you need us!🙏

- Team Loop

February 20, 2025

Loop is a great subscription hosting application, with an excellent and responsive support team. Their customer portal is easy to use and cuts down on our customer services support workload.

Evermore Pet Food
United States
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s fantastic to hear that Loop is meeting your subscription hosting needs so well! We’re glad the customer portal is making things easier for both you and your support team. Our responsive support team will always be here whenever you need assistance!

- Team Loop

February 19, 2025

Has been good so far and have had great support when need it

PureBlends.com.au
Australia
2 months using the app
Loop Solutions Inc replied July 5, 2025

We’re glad to hear that things have been going well and that our support has been helpful when needed. We’re always here to assist you whenever you need us!

- Loop Team

February 19, 2025

We switched from Recharge and are so much happier. Easy to use, great customer service team. Highly recommend!

Alaya Naturals
United States
4 months using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that your switch to Loop has been a positive experience! It’s fantastic that you’re enjoying the ease of use and our customer service. Thank you for the high recommendation—we’re excited to continue supporting your subscription needs!

- Loop Team

February 19, 2025

Excellent Customer Service!

Support, specifically Parvesh, was very helpful. He guided us through the transition from the old theme to the new one. Solid support.Thank you so much for your help!

Made Foods
Canada
5 months using the app
Loop Solutions Inc replied July 5, 2025

Parvesh will be delighted to hear your positive feedback! It’s wonderful that his support made your theme transition seamless. Your satisfaction means a lot to us, and we’re always ready to assist with any future needs!

- Loop Team

February 18, 2025

Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended

Manly
Australia
About 1 month using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that Shivam has been able to provide such excellent support and help you maximize performance! Your high recommendation means a lot to us. We’re always here to continue supporting your success!😊

- Loop Team

February 17, 2025

Loop is super solid - their team is responsive and helpful with any issues and can come up with solutions for any problem.

Capabilities of the app are fantastic - no complaints

VitaWild
United States
9 months using the app
Loop Solutions Inc replied July 5, 2025

We’re thrilled to hear that Loop has been solid for your needs! It’s great to know that our team has been responsive and helpful in providing solutions. We’re also glad to hear that the app’s capabilities are meeting your expectations. Thanks for sharing your experience!

- Loop Team

February 16, 2025

The onboarding experience is 5 star. You no longer have to worry about having to turn in to a coder part time just to set up your subs account. Excellent customer service. Very responsive.

Kobi Co.
United States
18 days using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that the onboarding experience has been 5-star for you! It’s fantastic that setting up your subscription account was simple and didn’t require coding expertise. Thanks for highlighting our responsive customer service—we’re always here to help you every step of the way!

- Loop Team

February 14, 2025

Fantastic app and fantastic team. They offer monthly calls to go over best practises to optimise your program & LTV. And they quickly are shipping new features that you request, fast support as well. Great team!

Elavate Collagen
United Kingdom
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

We’re thrilled to hear that you’re enjoying the app and our team’s support! It’s great to know that the monthly calls and new feature updates are helping optimize your program and LTV. We’re always here to provide quick support and help you grow—thanks for your fantastic feedback!

- Loop Team

February 14, 2025

Working with Aayush at Loop has been nothing short of amazing! He is always trying to help improve on retention and many other factors. I wish I would have switched to Loop sooner than I did. If you are looking for a subscription platform I would highly recommend this company.

Great price and great service!!

Elixir Shots
United States
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that working with Aayush has been such a positive experience for you! It’s fantastic that he’s been able to help improve retention and other key areas for your business. Your recommendation means a lot, and we’re thrilled to be a part of your journey. Thanks for the kind words about our pricing and service—we’re excited to continue supporting your success!

- Loop Team