Reviews (592)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.

April 27, 2022

Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)

edgewater candles
United States
About 2 months using the app
Loop Solutions Inc replied June 20, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

December 7, 2023

Great app and service team was helpful in installing it!

Bursera
Canada
About 2 months using the app
Loop Solutions Inc replied December 18, 2023

Thank you so much for your kind words, Team Bursera! 😊

We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Cheers to a great experience together 🥂
Team Loop

January 12, 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Angela Caglia Skincare
United States
About 2 months using the app
Loop Solutions Inc replied January 15, 2024

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.

Happy to have you on board! 🚀🌟

Team Loop

October 11, 2022

Abel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.

Pineland Farms Inc.
United States
About 2 months using the app
Loop Solutions Inc replied October 12, 2022

Thank you team for this amazing review! We are here for you always to help you in your subscriptions growth journey! We are excited for your customers to try out your new fitness center.

Thanks,
Abel Lesle & Team Loop

December 3, 2021

Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library

The Wine Library
Australia
About 2 months using the app
Loop Solutions Inc replied July 8, 2022

Thank you Tim for the kind words!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

May 15, 2023

Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.

Baby Bear Bamboo
United States
About 2 months using the app
Loop Solutions Inc replied May 15, 2023

Thank you for your kind words, Team Baby Bear Bamboo! We are super happy that you decided to chose as your subscriptions growth partner over others.

Super excited for this journey 😊

More subscriptions power to you 🚀

Cheers,
Team Loop

June 5, 2023

Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.

nutroslim
United States
About 2 months using the app
Loop Solutions Inc replied June 6, 2023

Thank you for the kind words, Team nutroslim 😊

We are very excited that you chose us as your subscriptions growth partner 🚀
More subscriptions power to you 💪

Cheers,
Team Loop

April 10, 2024

I can't say enough about Loop! Our meal prep company recently made the switch to their fully automated subscription platform, and it's been a total game changer for Fuel Your Body. From the moment I spoke with their team, especially Abel and Surbhi, I knew we had found the perfect partner to fuel our growth across Canada.

The support team at Loop is simply the best I've ever encountered. Their hard work and dedication are truly remarkable. If you're looking to scale your subscription business, look no further than Loop. Forget about the rest; jump on board with Loop and thank me later!

Thank you, Loop, for revolutionizing our operations and being such an incredible partner. Here's to many more years of success together!

Jay Gallagher - CEO
Fuel Your Body - Healthy Meal Delivery Inc
www.eatfyb.ca @eatfyb

Fuel Your Body - Healthy Meal Delivery Inc.
Canada
About 2 months using the app
January 22, 2024

I've been using Loop for a couple of months now and am delighted with every aspect. The changeover from my previous subscription app was handled beautifully, the Loop team did all the heavy lifting and there was no disruption at all to subscribers. And the support team are great. They're on a par with Shopify support: fast to respond, warm and friendly + they totally know their product.

The app has been running perfectly for me, it's super easy to manage and has some nifty tools + analytics. Probably the thing I like most is the customer portal; the set out is clear and simple so that even the most tech-challenged person could find their way around.

Well done Loop, I'm so glad I found you!

Hey Happy Dog
Australia
About 2 months using the app
Loop Solutions Inc replied January 24, 2024

Thank you for your fantastic review, Team Hey Happy Dog!

Super glad to hear your switch was a breeze and you're loving the customer portal. Thank you for choosing Loop, and we look forward to supporting your continued success!🚀

Cheers 🥂,
Team Loop

May 31, 2024

La meilleure application de gestion d'abonnement ! C'est simple TOUT est possible avec eux, ils trouvent toujours des solutions pour que vous soyez satisfait. Nous échangeons principalement avec Nihal, qui est ultra réactif et toujours présent pour nous aider ! Une équipe aux petits soins, qui est très facile à contacter ! Leur SAV est toujours disponible dans l'heure pour répondre à nos problèmes ou bugs ! Nous sommes plus que ravis ! Merci à eux pour leur travail et longue vie à Loop !

Anatae
France
5 months using the app
Loop Solutions Inc replied June 5, 2024

Thank you for the amazing review, Team Anatae! We're delighted to hear that our team has provided excellent support. Your satisfaction is our priority, and we're thrilled to be your subscription management choice. Here's to continued success together with Loop :)