Reviews (762)
Refine
-
By rating
This is by far one of the best experiences I've had with any App on the Shopify store. From the migration to implementation and the features for subscription, you can't go wrong. Thanks to the whole Loop team!
Wow, thank you so much for the kind words! We’re beyond excited that your experience with Loop has been top-notch. A huge shoutout to you for being an amazing partner—our team is always here to support your success! 🎉
- Loop team
The Loop team has been relentless in their support helping us maximize how we use this app to support our subscription business. We appreciate the personal touchpoints and the speed with which they come back w/ support.
You’ve made our day with this amazing feedback! We’re thrilled to hear how Loop and our support team have been there for you. We’ll keep bringing our A-game to help your subscription business thrive! 🙌
- Loop team
Simple to use and good customer support when required
Thank you for your kind words! We’re thrilled to hear that you’re enjoying the app and finding our support helpful. We’re always here when you need us! 🙌
- Loop team
Support is phenomenal so far and the UI is great.
Thank you for the kind words! We’re thrilled to hear you’re loving the UI and our support. We’re here to keep delivering great service and helping you succeed!
- Loop Team
Absolutely the best customer service. We switched to Loop from Recharge and are beyond happy with the support, increase in subscriptions and higher retention!
Thank you so much for the wonderful feedback! We’re thrilled to hear that your switch to Loop has been so positive, with increased subscriptions and better retention. Our team is always here to support you, and we’re excited to continue this journey together! 🚀😊
- Loop Team
Loop rocks and the team is absolutely great. They are especially excellent if you're looking for customizations that other Subscription engines don't offer. Special thanks to Aayush at the Loop team for always finding ways to improve our subscription OKR's.
Thanks a ton for the kind words! We're so glad Loop is helping you achieve your subscription goals. Big shoutout to Aayush—he’s always excited to help teams like yours grow. We’re here for the long run and can’t wait to keep building with you! 🙌
– Team Loop
Thank you, Loop team members Shriya, Ishika, and Ashwen for the speedy & helpful support so far !
Thanks so much for the kind words! We’re glad our support has been fast and helpful—just how it should be. Always here if you need anything! ⚡
- Team Loop
I like how they answer to my inquiry. Another good thing is that only one support person are assigned to me and trace back that chat history.
Thanks for the shoutout! We're glad you’ve had a smooth, personal experience with our support—it’s exactly what we aim for. 😊
- Team Loop
Promptly located the error I had and escalated it to be fixed.
Thanks for flagging that and for your kind words! We’re glad our team could jump in quickly and get things moving. Always here to help keep things smooth! ⚙️
- Team Loop
Parvesh has been assisting me with an issue regarding subscriptions and the link. He successfully showed me how to access the information I needed in order to achieve my goal. We also discovered some tech issues along the way that will hopefully be resolved. Parvesh was very patient with my requests. I give him TEN stars!
