Reviews (695)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 30, 2025

Loop has been great for our subscription needs and the support is even better!

Rocker Dog
United States
6 months using the app
Loop Solutions Inc replied July 5, 2025

Thrilled to hear that Loop is meeting your subscription needs and that our support team has been able to provide even greater value! We’re always here to assist you whenever needed.🙏

- Loop Team

July 26, 2023

My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.

Iconic Beauty by Bryiana Dyrdek
United States
6 months using the app
Loop Solutions Inc replied July 28, 2023

Thank you for the kind words, Team Iconic Beauty :)

Welcome to the wonderful world of subscriptions! We're absolutely thrilled that you chose Loop to kickstart this exciting journey for your company!

We know starting subscriptions can be a bit daunting, but we're here to make it as smooth and enjoyable as possible for everyone.

If there's anything else you need or any new ideas you want to explore, just reach out—we're just a message away!

Here's to a fantastic growth journey together 💪🚀

Cheers,
Team Loop

February 7, 2024

Great app, seamless. EXCELLENT customer service.

Nutcase Nuts
United Kingdom
6 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your glowing review, Team Nutcase Nuts!

We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟

Team Loop

August 14, 2023

The Loop Team continue to be fantastic for our business growth and development! Working with Loop to migrate over to Shopify was seamless and they were available at all stages to get us set up for success. The collaboration we have with our Loop account manager Nihal keeps us communicating constantly. They provide support extremely fast as well as offering solutions to increase our subscription retention and growth. Our business is THRIVING with Loop!

Eternapure
United States
6 months using the app
Loop Solutions Inc replied August 16, 2023

Thank you for the kind words, Team Eternapure :) This review made my day.

Very happy to be your partner in subscriptions growth. Always a message away for any doubt or discussing ideas or just talking about DTC in general.

Here's to more growth in the future 🍷 💪 🚀

Best wishes,
Nihal & Team Loop

January 25, 2024

Loop subscriptions is amazing. I don’t know why they only have 4.9 stars because they should have 5.0! The features in this app are amazing and help our company increase sales. I found this service on a podcast where they compared every subscription service and Loop was hands down number one and I understand why now.

Their customer service is AMAZING. Anytime I need help they respond promptly and even with personalized video tutorials for my issue.

Highly recommend.

Holistic Nutrition
United States
6 months using the app
Loop Solutions Inc replied January 31, 2024

Thank you so much for your glowing review, Team Holistic Nutrition! Your recommendation means the world to us.

We're absolutely thrilled to hear that Loop Subscriptions has played a significant role in boosting your company's sales and that our features have met your needs so well. It's great to know our efforts to provide top-notch customer service, including personalized video tutorials, have been so helpful to you.

Thanks again for choosing Loop! 🌟

Team Loop

August 17, 2024

Verun and team have been really great helping us set up our shop for success and guiding us as we grow.

Le Deux Champagne Club
United States
6 months using the app
Loop Solutions Inc replied August 20, 2024

Thank you for the kind words, Team Le Deux Champagne Club! We're glad the team could help set you up for success. We're excited to support your growth! :)

September 8, 2022

The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.

Livingood Daily
United States
6 months using the app
Loop Solutions Inc replied September 8, 2022

Thanks for the review!

We are super excited to take DLG subscriptions to next-level. We are just getting started :)

GAME ON!
Piyush

May 7, 2025

Parvesh has been assisting me with an issue regarding subscriptions and the link. He successfully showed me how to access the information I needed in order to achieve my goal. We also discovered some tech issues along the way that will hopefully be resolved. Parvesh was very patient with my requests. I give him TEN stars!

Nature M.D.
United States
6 months using the app
Edited August 8, 2023

The Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys!

Additional words 8/08/23: Whenever we have issues stemming from theme updates or issues experienced from our customers, Loop is ALWAYS on it ASAP. In an age where exemplary customer service is sorely lacking, the folks at Loop never fail to jump to the task and provide solutions.

HelloAmino
Canada
6 months using the app
Loop Solutions Inc replied March 15, 2023

Thank you for this amazing review, Team HelloAmino!
We are so happy that you decided to migrate to our app 🚀

More subscriptions power to you in 2023 🚀

Cheers,
Team Loop

Edited July 14, 2023

Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop

NXT LVL WATER
United States
6 months using the app
Loop Solutions Inc replied March 15, 2023

Thank you for this amazing review! Honestly made our day 😊
Super excited to work with you all

More subscriptions power to you in 2023 🚀

Cheers,
Abel and Team Loop