Reviews (762)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 26, 2025

Loop has been great to work with and our assigned CSM has been finding solutions for many of our unique use cases. Highly recommend the app.

Barrel Lane Whisky Club
Australia
5 months using the app
Loop Solutions Inc replied September 11, 2025

That is a fantastic feedback! We’re thrilled to hear that our team has been able to find solutions for your unique needs. Your recommendation means a lot to us, and we’re excited to keep working together!

- Loop team

August 25, 2025

I have been a fan of working with Loop for the last 6-9 months. They have strong customer service and I especially like working with their success manager team.

Altenew
United States
8 months using the app
Loop Solutions Inc replied September 11, 2025

Yayyy! We’re so glad to hear you’ve had a positive experience with our customer service and success manager team. We truly appreciate your continued trust in Loop!

- Loop team

August 8, 2025

Customer support at Loop is excellent. They answer my questions in a timely manner.

AgelessLX
United States
5 months using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the kind words! We’re thrilled to hear that our customer support has been responsive and helpful. We’re always here whenever you need us!

- Loop team

August 7, 2025

Loop has been a great subscription solution for us at Organic Traditions, and the support team has been fantastic in helping us along the way.

Organic Traditions Canada
Canada
Over 1 year using the app
Loop Solutions Inc replied September 11, 2025

We’re so happy to hear that Loop has been a great fit for Organic Traditions! Thank you for the kind words – our support team is always here to help, and we’re excited to continue working with you!

- Loop team

August 6, 2025

Loop support was brilliant. The problem was solved in a few minutes, completely hassle-free

Thanks to Saurav ( Tech Support) for his skills and speed.

UMI (Urban Ministries, Inc.)
United States
Almost 4 years using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the fantastic feedback! We’re thrilled to hear that Saurav was able to resolve the issue quickly and hassle-free. We truly appreciate your kind words and are always here to help!

- Loop team

August 5, 2025

have tried other subscription apps and support was not helpful at all, gave loop a try and Sam has been absolutely amazing. The customer service is on point, and the amount of options available/features is amazing. Will stick to this app :)

MyNutra
Japan
About 3 hours using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the wonderful feedback! We’re so glad to hear that Sam and our support team have been able to assist you and that you’re enjoying the features Loop offers. We’re excited to have you with us and look forward to supporting your continued success!

- Loop team

July 28, 2025

We've used a lot of subscription apps over the years, LOOP are by far the best in the game. Customer support and features are second to none

Adios Plastic
United Kingdom
5 months using the app
Loop Solutions Inc replied September 11, 2025

We’re beyond excited to hear this! Thank you so much for the amazing feedback — we’re thrilled to be your go-to subscription app, and we’ll keep delivering the best support and features for you! 🙌

- Loop team

July 28, 2025

Great app!!! the staff is extremely friendly and they are always willing to help out! Response time is always fast and easy! Aayush, a staff member, is very educated and always has answers for any type of questions regarding the app and/or Shopify processes. 10/10!!

DrSeussCoins.com
United States
6 months using the app
Loop Solutions Inc replied September 11, 2025

Wow, this truly made our day! We’re so grateful for your kind words and thrilled to hear Aayush was able to support you so well — we’ll make sure he sees this 😊 Count on the Loop team to always be there for you!

- Loop team

July 25, 2025

Both the LOOP app itself and the customer service team behind the app are WONDERFUL! I feel truly support as a business owner! Thank you, LOOP team.

TOSSIBLES
United States
Almost 4 years using the app
Loop Solutions Inc replied September 11, 2025

Thank you so much for the kind words! We’re thrilled to hear you’re feeling supported — it’s our absolute pleasure to help your business thrive! The Loop team is always here for you! 🙏

- Loop team

June 30, 2025

We’ve had a great experience using Loop for our subscriptions. Their customer service team is always attentive, quick to respond, and truly helpful whenever we run into any challenges. It’s been so easy working with them – they really care about their partners’ success. Highly recommend!

Duncraft
United States
About 1 year using the app
Loop Solutions Inc replied September 11, 2025

We truly appreciate your feedback! It’s been a pleasure working with you, and we’re so glad our team could support your success. We’re here for you every step of the way!

- Loop team