Reviews (592)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.
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App works well, much better than other subscription options that we've tried. The customer service is brilliant, and they have sorted all the little snags we've had setting up. Would recommend!
Thank you for this amazing review! We are happy that you liked our support!
Thanks,
Team Loop
I had an issue with how the app installed and I reached out for assistance. Not only did they help fix the issue, they jumped on a call with me to go over things to ensure I knew how to best utilize their app! Amazing service and great attention to detail for helping!
Thank you for the kind words and shout-out, Team Quilt Basket Coming :)
We always here to help you for any kind of assistance 😇
Feel free to message us for any kind of doubt or support 😊💪
Cheers,
Team Loop
Great team, great service
It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.
Thank you for the kind words and this amazing review, Team Watch Crew 😊
Thanks for reporting that bug with us. Our goal is to help merchants as swiftly as we can and also in the best possible way.
More subscriptions power to you 🚀
Yes, merchant success is our obsessions (just like Amazon)
Cheers,
Team Loop
Honestly the best all around. If you need help, their customer service is absolutely amazing. We will absolutely recommend!
Thank you for this kind review, Team Sapari! This made our day.
Thanks,
Team Loop
Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone.
This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.
Thank you for the kind words and shout-out, Team Dream Recovery!
This review made our week 🚀
We are so happy that you chose us as your subscriptions growth partner 💪
Feel free to ping us anytime with your questions :)
Cheers,
Team Loop
The app is easy to use and the implementation went quite smoothly for us. Their Support Team is amazing! They are always available and ready to jump on a call when something stops working. Highly recommend.
Thank you for this amazing review, Team Every!
More subscriptions power to you in 2023 💪 🚀
Thanks,
Team Loop
Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.
Thank you for your review, Team Elite Roaster of Atlanta!
We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.
Cheers,
Team Loop
TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop
Thank you for the kind words and shout-out about our service and support, Team Skinesa 😇. Great start to the week!
We are super happy and excited that you chose as your subscriptions growth partner 💪
We have designed our widgets so that they have minimal impact on the loading speed of the store :)
Cheers,
Team Loop
We've been using Loop Subscriptions for several months now, and it has completely transformed the way we manage our subscription business. The app is intuitive, flexible, and packed with features that make recurring revenue easy to scale—whether you're just getting started or already running a mature subscription model.
But what truly sets Loop apart is their incredible customer support. I want to give a special shoutout to Saksham, who has gone above and beyond to help us with every single question, customization, and hiccup along the way. His responses are lightning fast, thorough, and always solution-oriented. It's rare to find this level of dedication and genuine care in a support team.
From onboarding to advanced setup tweaks, the team has made us feel fully supported every step of the way. Highly recommend Loop to any brand looking for a robust, reliable, and well-supported subscription solution. Thank you!
Thank you so much for the glowing feedback! We’re thrilled to hear that Loop has transformed your subscription business. It’s fantastic to know that our app’s flexibility and features have helped you scale with ease.
A big thank you to Saksham for going above and beyond in supporting you—your recognition means a lot! We’re proud to be a part of your journey and will continue to provide the best support as you grow.
- Team Loop