Reviews (694)
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The Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback
Thank you for this amazing review! We are glad that you liked our support! Your feedback is critical for us to build a world-class subscriptions app.
We are here in case you need assistance with anything else.
Thanks,
Team Loop
Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.
Thank you for the awesome review! We’re thrilled to hear that your onboarding was smooth and that our support team made an impact. We’re here to keep helping you succeed with Loop! 🙌
- Loop team
Loop has been great to manage subscriptions and retain customers for our company. The support is amazing as well! Highly recommend.
Thank you for the kind words & shout-out, Team Sprigs Life!
We are very happy that you chose us as your subscriptions growth partner 🚀
Super excited to work with you on new campaigns to increase subscription and reducing churn 😊
Always here to support you 💪.
Cheers,
Team Loop
Very good support by a motivated team
Thank you for the kind words and shout-out, Team xactnutrition 😇
We are very happy that you chose us as your subscriptions growth partner!
Excited about future subscription acquisition and retention campaigns 🚀
Cheers,
Team Loop
Great app!!! the staff is extremely friendly and they are always willing to help out! Response time is always fast and easy! Aayush, a staff member, is very educated and always has answers for any type of questions regarding the app and/or Shopify processes. 10/10!!
Wow, this truly made our day! We’re so grateful for your kind words and thrilled to hear Aayush was able to support you so well — we’ll make sure he sees this 😊 Count on the Loop team to always be there for you!
- Loop team
We 100% recommend them for D2C subscriptions.
Features 4.75/5
Customer support 5/5
Problem solving speed 5/5
UI 5/5
Thank you for the review, Team Dunatura :)
Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪
Cheers,
Team Loop
We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!
Thank you for this kind words and this shout out, Team 2Betties :)
Perfect start to the week 💪 🚀
That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve.
Always a message away for your support :)
Cheers,
Team Loop
The Loop team have been AWESOME to deal with. We are new to subscriptions on our store and their customer service has been next-level. I bombarded them (and continue to now) with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly. From Zoom meetings to ensure they know how we operate to extensive emails with easy-to-follow instructions, everyone at Loop has been beyond helpful. High five to all of the Loop Crew.
Thank you for your kind words, Team BCause 😊. We're happy to hear that you've had an awesome experience with our team.
Your shoutout for our customer service means a lot to us! We understand that starting subscriptions can be a new and exciting journey, and we're here to support you every step of the way. Don't hesitate to continue bombarding us with questions – that's what we're here for!
Loop team is always just a message away :) High five right back at you! 🙌
Cheers,
Team Loop
We've been using Loop for a while now, and it’s been exactly what we needed. The platform is easy to use, works smoothly, and makes managing subscriptions simple. Support is quick and helpful whenever we have questions, always providing clear answers and practical solutions right away. Highly recommended.
Thank you for the wonderful feedback! We’re so glad to hear that Loop has been a great fit for your needs. It’s awesome to know that our support team has been helpful in resolving any questions you’ve had. We really appreciate your recommendation!
- Loop team
Loop has been great for our subscription needs and the support is even better!
Thrilled to hear that Loop is meeting your subscription needs and that our support team has been able to provide even greater value! We’re always here to assist you whenever needed.🙏
- Loop Team
