Reviews (762)
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Excellent customer service, very responsive and finding the app covers all the features needed.
Thank you for the kind words! We’re glad the app is meeting all your needs and that our team has been quick to support—always here for you!
- Loop team
Switched to Loop from a different subscription software and I'm so much happier. Way more features with better pricing. And onboarding + support is excellent. Shout out to Amit for all the help!
So glad to hear the switch to Loop has been a win for you! Huge shoutout to Amit—we’re excited to keep delivering more value and support as you grow!
- Loop team
Just finished setting up Loop for my Shopify store and the onboarding experience was fantastic. Shivam was incredibly responsive throughout the entire process and made sure I got the most out of all the features. His expertise really showed - he knew exactly how to optimize everything from day one. The level of support during onboarding really sets Loop apart.
Thank you for the amazing feedback! We’re so glad Shivam could guide you through setup and help you hit the ground running—excited to see Loop power your growth from day one!
- Loop team
Great experience so far. We are about 2 months in. Onboarding was fairly quick and efficient and the team is very knowledgeable and kind.
Thank you for the kind words! We’re glad your first two months have been smooth and that the team made onboarding easy—excited to keep supporting your journey!
- Loop team
Customer service is exceptional with Loop. They are prompt, courteous, and always follow up to make sure all questions are answered and issues are resolved completely. Explanations are easy to understand and the reps are happy to walk you through any steps needed. We've been very pleased with our experience!
We’re truly grateful for your kind words! It’s wonderful to hear that our team’s support and clarity have made a difference—always here to ensure you have a smooth and successful experience with Loop!
- Loop team
Very happy with the app and especially the team’s reactivity – quick and effective support!
Thank you so much! We’re glad to hear the app’s working well for you and that the team’s quick support has made a difference—always here when you need us!
- Loop team
Amazing customer service, fast and knowledgeable, gets my issues fixed ASAP!
Thank you for the awesome feedback! We’re so glad our team could jump in quickly and get things sorted—always here to help!
- Loop team
We made the switch from a different subscription app and had the absolute pleasure of working with Manan as our account manager at Loop. We couldn't be happier with the support we've received. Manan is not only incredibly helpful and kind, but he also brings a calm professionalism that makes every interaction easy and reassuring.
No matter the issue, the Loop team consistently go above and beyond to resolve it efficiently. Their willingness to act quickly, especially in time-sensitive situations, has been a huge asset to our team. It's clear they genuinely care about providing the best service possible, and that makes a world of difference.
Thank you for the heartfelt feedback! We’re so glad Manan and the team have made your transition smooth and stress-free—your kind words mean a lot, and we’re excited to keep supporting your growth with care and speed!
- Loop team
Great experience. This team knows what they are doing and the response time is incredible. Somthing to look up to.
Really appreciate your kind words! We’re thrilled the experience has been great and that our team’s speed and expertise have stood out—always here to support you!
- Loop team
CS has been great, always willing to help and teach us how to utilize the platform. They take the time to make the program better.
We’re so glad to hear that our customer support has been helpful and that you’re learning how to get the most out of the platform. We’re committed to making your experience even better! Thank you!
- Loop team