Reviews (762)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 26, 2025

Excellent customer service, very responsive and finding the app covers all the features needed.

Counter Coffee
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re glad the app is meeting all your needs and that our team has been quick to support—always here for you!

- Loop team

September 26, 2025

Switched to Loop from a different subscription software and I'm so much happier. Way more features with better pricing. And onboarding + support is excellent. Shout out to Amit for all the help!

Superboba
Canada
7 months using the app
Loop Solutions Inc replied November 26, 2025

So glad to hear the switch to Loop has been a win for you! Huge shoutout to Amit—we’re excited to keep delivering more value and support as you grow!

- Loop team

September 23, 2025

Just finished setting up Loop for my Shopify store and the onboarding experience was fantastic. Shivam was incredibly responsive throughout the entire process and made sure I got the most out of all the features. His expertise really showed - he knew exactly how to optimize everything from day one. The level of support during onboarding really sets Loop apart.

ReNu
United States
About 1 month using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the amazing feedback! We’re so glad Shivam could guide you through setup and help you hit the ground running—excited to see Loop power your growth from day one!

- Loop team

September 15, 2025

Great experience so far. We are about 2 months in. Onboarding was fairly quick and efficient and the team is very knowledgeable and kind.

Mad Viking
United States
3 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re glad your first two months have been smooth and that the team made onboarding easy—excited to keep supporting your journey!

- Loop team

September 10, 2025

Customer service is exceptional with Loop. They are prompt, courteous, and always follow up to make sure all questions are answered and issues are resolved completely. Explanations are easy to understand and the reps are happy to walk you through any steps needed. We've been very pleased with our experience!

Sweet's Elderberry
United States
About 1 year using the app
Loop Solutions Inc replied November 27, 2025

We’re truly grateful for your kind words! It’s wonderful to hear that our team’s support and clarity have made a difference—always here to ensure you have a smooth and successful experience with Loop!

- Loop team

September 8, 2025

Very happy with the app and especially the team’s reactivity – quick and effective support!

Rez®
France
11 months using the app
Loop Solutions Inc replied November 27, 2025

Thank you so much! We’re glad to hear the app’s working well for you and that the team’s quick support has made a difference—always here when you need us!

- Loop team

September 4, 2025

Amazing customer service, fast and knowledgeable, gets my issues fixed ASAP!

rosmarino candles
United States
Over 1 year using the app
Loop Solutions Inc replied November 27, 2025

Thank you for the awesome feedback! We’re so glad our team could jump in quickly and get things sorted—always here to help!

- Loop team

September 3, 2025

We made the switch from a different subscription app and had the absolute pleasure of working with Manan as our account manager at Loop. We couldn't be happier with the support we've received. Manan is not only incredibly helpful and kind, but he also brings a calm professionalism that makes every interaction easy and reassuring.

No matter the issue, the Loop team consistently go above and beyond to resolve it efficiently. Their willingness to act quickly, especially in time-sensitive situations, has been a huge asset to our team. It's clear they genuinely care about providing the best service possible, and that makes a world of difference.

EXLTD LLC
United States
6 months using the app
Loop Solutions Inc replied November 27, 2025

Thank you for the heartfelt feedback! We’re so glad Manan and the team have made your transition smooth and stress-free—your kind words mean a lot, and we’re excited to keep supporting your growth with care and speed!

- Loop team

September 2, 2025

Great experience. This team knows what they are doing and the response time is incredible. Somthing to look up to.

XO Jacqui
United States
About 2 months using the app
Loop Solutions Inc replied November 27, 2025

Really appreciate your kind words! We’re thrilled the experience has been great and that our team’s speed and expertise have stood out—always here to support you!

- Loop team

August 27, 2025

CS has been great, always willing to help and teach us how to utilize the platform. They take the time to make the program better.

Dr. Diamond's Metacine
United States
About 1 year using the app
Loop Solutions Inc replied September 11, 2025

We’re so glad to hear that our customer support has been helpful and that you’re learning how to get the most out of the platform. We’re committed to making your experience even better! Thank you!

- Loop team