Reviews (594)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.
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I like how they answer to my inquiry. Another good thing is that only one support person are assigned to me and trace back that chat history.
Thanks for the shoutout! We're glad you’ve had a smooth, personal experience with our support—it’s exactly what we aim for. 😊
- Team Loop
I always get amazing support from Atul at Loop and the response is alway timely and accurate. It gives me a huge amount of confidence in the Loop platform because even if I'm faced with a difficult issue I know that excellent support is easily accessed. Thank you Atul and the Loop team!
Thanks a ton for the awesome shoutout and the kind words!
Me and rest of the crew are absolutely thrilled to be your go-to support squad. 🚀
We're here to tackle any issue that you face. And we're super excited to know you're feeling super confident in the platform.
We are building Loop for long-term subscriptions growth 🚀
Cheers,
Atul and Team Loop
Best hassle free subscription app so far. We were on recharge for quite some time and switched to Loop. It is so much more user friendly and easy to manage. Analytics are great and packed with features we need. We can't wait to see what more features are added. Great onboarding process and awesome team that will support you very quickly. I would say it's miles better than recharge.
Thank you for such an awesome review and kind words, Team Cortez Coffee! 🌟
We're absolutely thrilled to hear that Loop has been the best hassle-free subscription app for you so far!
Our onboarding process is designed to get you up and running without any hassle, and we're overjoyed that you had a great experience with it. Providing fast and reliable support is one of our top priorities
We're honored to be considered miles better, and we promise to keep exceeding your expectations.
We can't wait for you to see what more we have in store for you! 🚀
Cheers,
Team Loop
Support is great, we were not quite ready to continue and it rebilled without us having it configured yet.
They understood the issue and refunded. Thank you
We are looking forward to using them in the future when we have figured out our offer.
We're glad to hear that our support team was able to assist you with your billing issue and that you received a refund. We look forward to having you use our services in the future once you've finalized your offer.
If you need any assistance or have further questions, we're here to help!
Team Loop
Promptly located the error I had and escalated it to be fixed.
Thanks for flagging that and for your kind words! We’re glad our team could jump in quickly and get things moving. Always here to help keep things smooth! ⚙️
- Team Loop
Fantastic onboarding experience. Platform super stable and the features are brilliant. Most importantly the support & dev team are reliable, agile and efficient. Brilliant experience.
Thank you for the kind words and shout-out, Team Veloforte :)
Thank you for choosing us as your subscriptions partner 💪
We are very excited to work with your team and create some amazing subscription growth campaigns together 🚀
Cheers,
Nihal and Team Loop
Very good experience so far. The setup is quite straightforward and really solid customer support that is very responsive.
Thank you for this great review, Team Synthesis Organics!
More subscriptions power to you in 2023 💪 🚀
Thanks,
Team Loop
The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!
Thank you for the kind words and shout-out, Team PHARMALYNK!
Super excited to have you onboard and helping you reach the maximum potential of your subscriptions growth 🚀.
Yes! We are always a message away.
Cheers,
Team Loop
The Loop Subscriptions team has been a pleasure to work with. They are always available, quick to respond, and handle any issues with professionalism and efficiency. Their support makes a real difference, ensuring everything runs smoothly.
A special thank you to Purna, Surbhi, Manan, Aasik, and Parvesh for their help—your responsiveness and expertise are much appreciated!
Would definitely recommend Loop to anyone looking for a solid subscription solution with great customer support.
It’s wonderful to hear that the Loop team has been such a great partner for your business! We’re thrilled that Purna, Surbhi, Manan, Aasik, and Parvesh have been able to provide the support and expertise you needed. Your recommendation means a lot to us, and we’re excited to continue helping you with all your subscription needs!🙏
- Loop Team
The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.
This level of support makes it highly recommended for anyone looking to streamline their selling experience.
Thank you for sharing your experience, Team Senzu Health!
We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience.
Cheers,
Team Loop