Reviews (762)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 21, 2025

My experience so far has been great. The support team are very helpful and I have been able to setup subscriptions easily and when I get stuck I only have to wait a few minutes to get it sorted. Highly recommend

WHYSLP Wellness co
Australia
6 days using the app
Loop Solutions Inc replied November 26, 2025

We’re so glad to hear your setup has been smooth and support has been timely! Thanks a ton for the recommendation—excited to keep supporting your growth with Loop!

- Loop team

March 19, 2026

Awesome app and great customer service!

Voli Wellness
United States
2 months using the app
October 9, 2025

it's been great so far. was even able to do some pretty technical use-case specific stuff that I for sure thought would be impossible. support is great too!

FLYTE Protein
United States
4 months using the app
Loop Solutions Inc replied November 26, 2025

Awesome to hear you’ve been able to tackle those complex use cases with ease! We’re glad the support team could back you up—always here to help you push the limits!

- Loop team

October 8, 2025

I love working with the people at Loop. Account management is awesome. It really feels like a partnership where we together work on growth. Highly recommended.

For Youth
Singapore
About 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you so much! We’re grateful to be your partner in growth, and it means a lot to hear that you’re enjoying the collaboration with our team. Here’s to scaling together!

- Loop team

October 8, 2025

The team has been so very helpful from onboarding, set-up, and post set-up support! They have been very patient with all our questions and always respond to our inquiries!

Day to Day Coffee®
United States
About 1 year using the app
Loop Solutions Inc replied November 26, 2025

We truly appreciate your kind words! It’s been a pleasure supporting you through every step, and we’re always here for any questions that come up along the way!

- Loop team

October 7, 2025

Great help and great support that is going new lengths to help with the implementation!

My Store
Netherlands
20 days using the app
October 6, 2025

Super helpful team and answering my questions and getting solutions for me immediately. We're in the middle of migrating the day before a new subscription cohort opens up and they got us resolved in like 5 minutes via live chat. Pretty awesome.

Dimitra Milan Art
United States
3 days using the app
Loop Solutions Inc replied November 26, 2025

That’s amazing to hear—thank you! We’re glad the team could jump in quickly and get things sorted just in time for your cohort launch. Always here to support you in the moments that matter!

- Loop team

October 3, 2025

Very pleased with the speed and efficiency of Sri and the support team. Very rare to find real/good support so thank you. Highly recommend this app.

Snackski
United States
7 months using the app
Loop Solutions Inc replied November 26, 2025

Really appreciate your kind words! We’re so glad Sri and the team could deliver the fast, effective support you needed—thanks for the recommendation!

- Loop team

October 3, 2025

I had a great experience with Loop customer service. Ishika was extremely helpful, friendly, and quick to resolve my concerns. She made the whole process smooth and stress-free. I truly appreciate her efficiency and support—thank you for the excellent service!

Elia Boutique
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the lovely feedback! We’re so glad Ishika made your experience smooth and stress-free—she’ll be thrilled to hear this! Always here to help whenever you need us.

- Loop team

September 29, 2025

I give this app 5 stars simply for the fact their support is really great. They step in and help with any issues that come up and are super helpful. I also think their product is good, but they are very helpful as a team.

Green Juju
United States
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thanks a ton for the 5 stars! We’re so glad our team’s support has made a strong impression—we’re always here to help and thrilled you’re enjoying the product too!

- Loop team