Reviews (375)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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After a year of research and trials, this app was the only one to allow us to launch subscription on our shop in France. The support team is super reactive and reply within minutes. Looking forward to continue working with these people.
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Yes we offer support for Shopify Markets in our app. We know a lot of other legacy systems don't have this feature.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Just set this up. Piyush was a HUGE help to get things organized. Excited to start getting subscribers!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding.
I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!
Thank you for the kind words and shout-out, Team Care Package Kitchen!
We are super excited to have you on board! So happy that you loved our bundles!
We love feedback from our customers and that's what makes our practical for the modern D2C brands.
Can't wait to run exciting campaigns with your team 🥂
Cheers,
Team Loop
I used the app to manage subscriptions. It is easy to use. I had an issue that support team resolved immediately so my subscriptions can be effectively managed. Thank you.
Thank you for the review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
I can't say enough about the Loop support team! They went above and beyond to make sure their app worked with our theme, all under a very tight deadline! You couldn't ask for better service, all on top of an app that is easy to use and customize! Thank you so much for all your help! I will definitely be using this app on all my future websites
Thank you for this amazing review, Team Exponent Canada!
Super excited to work with you on multiple websites.
More subscriptions power to you 🚀
Cheers,
Team Loop
I had a very specific case for Subscriptions that it seemed no other app was capable of performing. Our store subscriptions needed to be available for in-store pickup only and have shipping restricted. Harshit, Vivek and Surbhi were all friendly, professional and punctual with updates and responses. They resolved the issue by getting in touch with Shopify and within a couple days - I was good to go. Thank you so much to the Loop team, I would definitely recommend this app for anyone looking to start subscriptions or bundles.
Thank you for the kind words and the shout out :)
We are super happy that you chose us as your subscriptions growth partner 🚀
We pride ourselves in the experience that we provide to our customers 😊
Here is to more growth in the future 🥂
Cheers,
Harshit, Surbhi and Team Loop
My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.
Thank you for the kind words, Team Strength for Today Nutrition 🙂.
We are very happy that we were able to help you with your issue. Thanks for recommending us and choosing us your subscriptions growth partner 💪 🚀
Cheers,
Team Loop
Abel made the process of creating bundle boxes and subscriptions a breeze - helping to quickly troubleshoot all of my questions. I am so satisfied with this top notch customer service - it makes all the difference knowing there are folks who care about making customers happy as much as I do.
Thank you, Team Ohhts! This review made our day!
We are both customer obsessed and subscriber obsessed :D
So happy that you decided to choose as your subscriptions growth partner
Thanks,
Abel and Team
We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.
Thank you for your review! We pride ourselves on our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
This app was super easy to install, had everything we needed, along with excellent customer service! Piyush immediately reached out with support, was quick to respond and offer excellent suggestions. I've tried a few different subscription apps and this one is the best so far!
Thank you for the kind words!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop