Reviews (694)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 12, 2025

Really happy with it so far. The support team has helped me super quickly and very effectively! Will recommend!

houswise
United States
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that you’re happy with LOOP and that our support team has been quick and effective in assisting you! Your recommendation means a lot, and we’re always here to help whenever you need us.

- Loop Team

Edited October 15, 2025

Pragati has been a legend helping me optimise my subscription plans to help reduce churn.

Good For Pets
United Kingdom
About 1 year using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team Good For Pets!

This made Aastik's day :)

March 28, 2024

We chose Loop to launch our new subscription business and are SO happy with the choice. The software is full featured and powerful, but more importantly the team is very knowledgable about this kind of business and has already saved us from lots of headaches!

Initial configuration is relatively quick and painless, and once things are set up, I feel confident trusting this system to keep our subscriptions running smoothly. Thanks Loop!

GoodSomm
United States
About 1 year using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the amazing feedback, Team GoodSomm! Great to hear Loop has been a game-changer for your subscription biz! Glad it’s running smoothly and keeping things stress-free. Keep those subscriptions rolling and thanks for the feedback! Cheers!

Team Loop

August 17, 2023

Loop Subscriptions is a great product and has mostly all the features a subscription ecommerce company would need. What I like about Loop is the prompt response to support, feature requests, support in ideations to increase subscriptions. Also, they are very reasonably priced. I highly recommend checking out loop...

Chai Brewer and Chai - Chime
United States
12 months using the app
Loop Solutions Inc replied August 21, 2023

Thank you for the kind words, Team Chime :)
We are very happy that you chose us as your subscriptions growth partner 🚀

Always a message away for any support request or any subscriptions growth idea

Thank you for the shout out 😊

Cheers,
Team Loop

Edited August 12, 2024

Really great app, with supportive customer team who provide timely guidance on any platform issues.

Presto Coffee Roasters
United Kingdom
12 months using the app
Loop Solutions Inc replied November 25, 2023

Thank you for the kind words and shout-out, Team Presto Coffee Roasters :)

6 months working with your team has been amazing 🚀 We are always a message away if you need help with anything else 😇

Cheers,
Team Loop

November 24, 2023

This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.

Batch Mead
United States
11 months using the app
Loop Solutions Inc replied November 28, 2023

Thank you for the kind words and shout-out, Team Batch Mead 😇

We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀

Always here to support for any query and doubt 💪

Cheers 🥂
Team Loop

September 15, 2023

Amazing app and customer service. Super happy with it!

Get Into The Limelight
United States
11 months using the app
Loop Solutions Inc replied September 17, 2023

Thank you for the kind words and shout-out, Team Get Into The Limelight 😊

We are so excited that you chose us as your subscriptions growth partner 🚀

Always just a message away :)

Cheers,
Team Loop

Edited March 13, 2026

Thank you, Loop team members Shriya, Ishika, and Ashwen for the speedy & helpful support so far !

Anima Mundi Herbals
United States
11 months using the app
Loop Solutions Inc replied June 12, 2025

Thanks so much for the kind words! We’re glad our support has been fast and helpful—just how it should be. Always here if you need anything! ⚡

- Team Loop

October 3, 2025

Very pleased with the speed and efficiency of Sri and the support team. Very rare to find real/good support so thank you. Highly recommend this app.

Snackski
United States
7 months using the app
Loop Solutions Inc replied November 26, 2025

Really appreciate your kind words! We’re so glad Sri and the team could deliver the fast, effective support you needed—thanks for the recommendation!

- Loop team

Edited April 23, 2025

Pretty solid subscription tool! Lots of customization options.

Lazarus Naturals
United States
11 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the customization options. We’re always working to make Loop more flexible and powerful to meet your needs. Feel free to reach out if you ever need any assistance!

- Team Loop