Reviews (694)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 1, 2024

the customer service is great.. I'm still figuring out the app, but seems to be working well..

Dr. Sarah's Essentials
United States
Over 1 year using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your feedback! We're glad you're enjoying the app and our customer service. If you have any questions or need further assistance, we're here to help. Your satisfaction is our goal! 🌟

Team Loop

August 27, 2025

CS has been great, always willing to help and teach us how to utilize the platform. They take the time to make the program better.

Dr. Diamond's Metacine
United States
About 1 year using the app
Loop Solutions Inc replied September 11, 2025

We’re so glad to hear that our customer support has been helpful and that you’re learning how to get the most out of the platform. We’re committed to making your experience even better! Thank you!

- Loop team

Edited November 25, 2025

Always great working with them. Great support from customer success and will guide you through anything. Definitely worth it

cuemora.
United States
3 months using the app
Loop Solutions Inc replied November 26, 2025

Thanks for the kind words! We’re glad our customer success team has been helpful and look forward to continuing to assist you.

- Loop team

December 2, 2024

Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!

SONO Supplies
United States
About 1 year using the app
Loop Solutions Inc replied September 16, 2025

Manan is truly grateful for your kind words! We’re thrilled that he could help you with your issue and make sure everything was clear. We’re always here to support you—thanks for being awesome! 🙌🚀

- Loop team

June 18, 2025

Really easy to use, customer support is very helpful - I especially like how they allow you to use their app until your growth supports upgrading. Would recommend.

WonderVerse Wellness
United States
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

Appreciate your kind words! We’re glad to hear you find the app easy to use and appreciate our support. We’re committed to growing with you and are always here to help. Thanks for recommending us!

- Loop Team

February 5, 2025

Great Customer Support. It's always possible to get help and answers to questions quickly. The team is really eager to find the best solution and provides hands-on support

Löwenanteil
Germany
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s wonderful to hear that our customer support team has been so responsive and helpful! We’re committed to finding the best solutions for you, and we’re always here to provide hands-on support whenever needed. Thank you for sharing your experience!

- Loop Team

September 8, 2025

Very happy with the app and especially the team’s reactivity – quick and effective support!

Rez®
France
11 months using the app
Loop Solutions Inc replied November 27, 2025

Thank you so much! We’re glad to hear the app’s working well for you and that the team’s quick support has made a difference—always here when you need us!

- Loop team

November 13, 2025

Awesome team to work with! Aditya and the Loop subscriptions App team have really helped out during our transition to their app. Will recommend!

Santevia
Canada
3 months using the app
Loop Solutions Inc replied November 26, 2025

We’re thrilled to hear that, and truly appreciate the shoutout to Aditya and the team! Excited to have you onboard and grateful for the recommendation!

- Loop team

Edited August 6, 2025

So far, so great. Everyone on the team has been super helpful, Aayush has been a huge help. All the features you could possibly need to manage subscriptions, and then some.

Melina
United States
About 1 year using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Melina!

Here’s to more subscription success ahead—we’re just as excited as you are! 🚀

April 26, 2024

Really happy with Loop and online support. Varun helped me out even when the issue turned out to be nothing to do with Loop - thanks so much

Tiny Gardener
Australia
About 1 year using the app
Loop Solutions Inc replied April 29, 2024

Thank you for sharing your feedback, Team Tiny Gardener! We're thrilled to hear that the support team was able to help you out! Providing exceptional support and ensuring everything runs smoothly is our priority.

We're glad to have you on board!

Cheers,
Team Loop