Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.
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The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.
Thanks for the great feedback, Team Old Spike!
Super happy to hear our team helped you smoothly transition from Recharge to Loop. Loving that you're enjoying the features and the customer portal tweaks. Got any questions or need more tips as you explore? Just give us a shout – we're here to help! 😊🌟
Team Loop
I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service!
From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store
Thank you for the kind words and shout-out, Team Cross Roots Juice!
We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others 🙂 🚀💪
Here's to some amazing subscription growth campaigns together 🥂
Cheers,
Team Loop
Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!
Thank you for this amazing review! We are glad that you are happy with our support!
Feel free to reach out to us if you need help with anything else.
Thanks,
Team Loop
So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!
Thank you for the kind words! Yes, our aim is to empower DTC brands with all possible statistics.
Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you liked the customization.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
We switched from Recharge and are so much happier. Easy to use, great customer service team. Highly recommend!
We’re so glad to hear that your switch to Loop has been a positive experience! It’s fantastic that you’re enjoying the ease of use and our customer service. Thank you for the high recommendation—we’re excited to continue supporting your subscription needs!
- Loop Team
I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!
We wish you the best for the business!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
I would recommend Loop to every Shopify user with a subscription based model product. Great customer service, great conversions, all around I'm very pleased with Loop.
We’re so glad to hear that Loop has been a great fit for your subscription-based model! It’s fantastic that our customer service and conversion rates have helped you achieve success. Your recommendation means a lot to us, and we’re here to support you as you continue to grow!
- Loop Team
Service is 100 stars!
Since migrating from Recharge app, subscriptions are up 46 percent in two weeks.
I love this app, and the team are amazing.
Thanks guys, have been wanting to move for a long time, Im really glad I did.
Thank you for the kind words and the shout-out, Team Wholistically Healthy!
This review made our day! We are very excited that we were able to help you with your subscriptions growth 🚀
Super happy that you decided to make the switch 😊
We are always a message away to help you with anything :)
Cheers,
Team Loop
Exceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional.
Highly recommended for outstanding results!
Thank you for the kind words, Team TruHeights! 😊
We are so happy that you chose us as your subscriptions parter for long-term growth 🚀
Can't wait to work on some more amazing retention campaigns and subscription growth ideas 💪
Yes! We will always be committed to your subscription growth :)
Cheers,
Nihal and Team Loop