Reviews (370)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, noting its effective management tools like self-service portals and smart payment recovery that boost customer retention and revenue. The app's seamless integration with tools like Rebuy and PageFly, along with support for complex subscription models, is also highlighted. Merchants appreciate the 24/7 customer support for its responsiveness and expertise, and they value the smooth migration process from other platforms like Recharge.

March 16, 2022

So helpful in setting up subscriptions for our store! They are quick to respond, make customizations, very kind, and answer questions the same day. Would definitely recommend!

Stackhouse Orchards
United States
15 days using the app
Loop Solutions Inc replied June 24, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

July 6, 2022

app working, customer service is great. I had a problem and they helped me fix it in no time at all.

pixspace
Italy
15 days using the app
Loop Solutions Inc replied July 6, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

February 16, 2023

Their customer support and knowledge have won me over, and I'll be a customer for life! Abel was amazing :-)

Good Cuppa Coffee
United States
15 days using the app
Loop Solutions Inc replied February 17, 2023

Thank you for this amazing review, Team Good Cuppa Coffee!
More subscriptions power to you 🚀💪 . Always there to help you :)

Thanks,
Abel and Team Loop

November 4, 2022

The app has been successful in helping us launch our subscription business model. The team were also very helpful when we had to make some edits to the page.

JACKSON WEST
Australia
14 days using the app
Loop Solutions Inc replied November 4, 2022

Thank you for this amazing review! We are not only a subscriptions app, we are your subscriptions growth partner 🚀

Feel free to reach out to us in case you have any other issues on your page.

Thanks,
Team Loop

October 18, 2023

Very responsive and helpful in our migration process. The app has some great features!

Rise Coffee
United Kingdom
12 days using the app
Loop Solutions Inc replied October 20, 2023

Thank you the kind words and shout-out, Team Rise Coffee! 😇

We are very excited and happy that you decided to migrate to Loop 🚀

Can't wait to run some exciting retention and subscription growth campaigns with your team.

Cheers,
Team Loop

October 28, 2022

This app is EXACTLY what I have been dreaming of after running a subscription based company for years! It allows so much customization and automation, that I've previously spent so many hours doing manually. The user interface is so smooth and easy to use, both at the backend and for the customer. On top of all that, the team behind it is super helpful and answering any question you may have quickly and in great detail. This is THE subscription app to use. They are also constantly pumping out updates, giving even more new customization options all the time. Don't bother going through the headache of trying other subscription apps first, like I did. Just try this one, if you want a nice and intuitive and bug free app, that has all the customization options you need. Thank me later ;)

MakroboksAS
Norway
12 days using the app
Loop Solutions Inc replied October 29, 2022

Hi!

Thanks for this amazing review! This made our day 😇

This is what we live for- Customer obsession & best-in-class subscriber experience is at the core of what we are building here at Loop! 🚀

February 25, 2022

After a year of research and trials, this app was the only one to allow us to launch subscription on our shop in France. The support team is super reactive and reply within minutes. Looking forward to continue working with these people.

Pane Vivo
France
12 days using the app
Loop Solutions Inc replied June 25, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Yes we offer support for Shopify Markets in our app. We know a lot of other legacy systems don't have this feature.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

January 8, 2022

Just set this up. Piyush was a HUGE help to get things organized. Excited to start getting subscribers!

thepizzaclub.ca
Canada
10 days using the app
Loop Solutions Inc replied July 2, 2022

We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

October 27, 2023

This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding.

I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!

Care Package Kitchen
Canada
9 days using the app
Loop Solutions Inc replied October 29, 2023

Thank you for the kind words and shout-out, Team Care Package Kitchen!
We are super excited to have you on board! So happy that you loved our bundles!

We love feedback from our customers and that's what makes our practical for the modern D2C brands.

Can't wait to run exciting campaigns with your team 🥂

Cheers,
Team Loop

August 31, 2021

I used the app to manage subscriptions. It is easy to use. I had an issue that support team resolved immediately so my subscriptions can be effectively managed. Thank you.

Sonoran Organic Products
United States
9 days using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop