Reviews (589)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.

October 12, 2023

So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.

datebettersnacks
United States
2 days using the app
Loop Solutions Inc replied October 14, 2023

Thank you for the kind words and the shout-out, Team datebettersnacks :)

We are so happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with you all for future subscription growth and retention campaigns 💪

Cheers,
Team Loop

August 9, 2024

Rockstar support.

CoinCoffee
United States
10 months using the app
Loop Solutions Inc replied August 12, 2024

Thanks a lot for the 5-star review, Team CoinCoffee. We're thrilled to hear that you had a great experience with our support team. Do give us a shout if you need any assistance :)

February 25, 2022

Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.

XTRAGPS
Canada
2 days using the app
Loop Solutions Inc replied June 27, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!

Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

July 8, 2024

Great experience & awesome customer service!!

Black Forest
United States
10 months using the app
Loop Solutions Inc replied July 10, 2024

Thank you so much, Team Black Forest! We are delighted you are having a fantastic experience! :)

August 20, 2024

Helpful

Melk Cafe
Canada
9 months using the app
Loop Solutions Inc replied August 26, 2024

Thanks a lot for your 5-star review, Team Melk Cafe! :)

March 18, 2025

Great product

Altitude Supplements
United Kingdom
7 months using the app
Loop Solutions Inc replied June 26, 2025

Thank you! We’re so glad to hear you’re enjoying the product. If you ever need assistance or have any questions, we’re here to help!😇

- Loop Team

June 3, 2025

excellent app - the support team is simply incredible

ORBIS Lifestyle
Switzerland
4 months using the app
Loop Solutions Inc replied June 12, 2025

Thanks a ton for the kind words! We’re so glad you’re loving Loop, and our support team truly appreciates the shoutout. We’re here whenever you need us! 🙌

– Team Loop

February 19, 2025

The team is always here to help and is full of knowledge.

Unscented Co.
Canada
7 months using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that our team has been able to assist you with their knowledge and expertise! We’re always here to help whenever you need us.

- Loop Team

March 24, 2025

Loop Subscription did a great job. The service is wonderful.

Shop Fragola
Canada
6 months using the app
Loop Solutions Inc replied June 26, 2025

YAY!!!
Thank you for the kind words! We’re so glad to hear that you’re enjoying the service. If you ever need assistance, we’re always here to help!😊

- Loop Team

December 2, 2024

Amazing app and amazing customer service. I strongly recommend.

Feel Reformed
United Kingdom
7 months using the app