Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its user-friendly interface, swift performance, and seamless Shopify integration. Key features such as customizable widgets, automated review request emails, and a review management dashboard are praised for their efficiency. The app's ability to collect and display customer reviews with photos has led to an increase in user-generated content. Merchants also value the upsell options and the ability to edit recommendations. Many report improved trust, conversions, and customer engagement, along with increased conversion rates and enhanced brand reputation. The app's analytics provide valuable insights for business improvement. The customer support team is noted for being responsive and professional.

December 5, 2023

The price is little too high

About 2 months using the app
November 29, 2023

good app can help grow brand w socai proof

Over 2 years using the app
December 6, 2023

No option to export reviews, over all nice app.

Wall Stars
4 days using the app
Loox replied December 8, 2023

Lilach from the Loox team here :)

You can definitely export your reviews to a CSV file!

This can be done by heading over to the "Manage reviews" tab and clicking "Export all reviews to .csv file" link.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise.

October 2, 2023

The app is very good but a little expensive tho

Over 1 year using the app
December 4, 2023

Je suis enchante par les produits de la marque Pureskin !
Depuis que j'ai commencé à utiliser, ma peau n'a jamais été aussi saine et éclatante.

Jason live
About 2 months using the app
January 2, 2024

sehr gut

2 months using the app
October 2, 2023

Great and useful

About 1 month using the app
January 8, 2024


Saudi Arabia
19 days using the app
March 17, 2023

awesome experience.. Loox helped me so much with my business and made everything so much easier. The only problem is it is slightly costly for new businesses. I would hope they could bring prices down

Marmoris Jewelry
United Arab Emirates
5 months using the app
December 4, 2023


United States
12 days using the app