Loox Product Reviews & Photos , 15,100 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless integration, and efficient performance. It's praised for its ability to showcase customer reviews, enhancing social proof and trust. Features like automated review requests and customizable displays are noted for boosting engagement and conversions. Support is described as prompt and helpful. Some merchants report increased orders and trust, but suggest more customization options and limiting review emails to avoid overcharges.
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Deixou passar comentários negativos mesmo eu colocando para deixar passar apenas de 5 estrelas, prejudicou bastante minhas vendas.
It works, but is a Very basic app for the expensive price they charge, I would recommend other similar apps, that have a more reasonable price.
Hey,
Lilach from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our research shows that visual reviews convert visitors into buyers significantly more than text-only reviews. In fact, Photo reviews can actually convert up to 91% more than textual ones.
I've reached out to you privately through our support so that we continue the conversation through email :)
good app but forces you to spend almost $100 per month on it. Totally stupid strategy. Im revoking access given to it.
Hey,
Tamarry from the Loox team here :)
I apologize for the confusion and I’m happy to help clear the air!
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan is designed for stores who are starting their journey and help them grow their business.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve personally reached out to you and be happy to see how we can assist.
Estou tendo problemas ao importar avaliações da aliexpress, pois está se misturando com outras avaliações. Uma bagunça. Gsotaria de suporte. Não encontrei
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’ve reached out to you privately through our support, and I'm here to make sure we get this sorted out together :)
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I cancelled the app on my store but it still charged my credit card after cancellation. They made it so hard the cancellation process.
Hey,
Josh from the Loox team here :)
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled.
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
nao irei mais usar pois uso outro
i having very bad experience with Loox it hasn't modern setting figures it's too simple and old modern, i had higher expectation. I hope they will sett up and littel modern the app to deliver and match with today requirements in ecom
Hey,
Lilach from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected.
We would love to better understand your perspective to see how we can improve Loox.
I've reached out to you privately through our support so that we continue the conversation through email :)
O app pelo que li deve ser bom, mais todos dizem que d para traduzir para o português mais infelizmente fiz de tudo e não consigo passar ele para o meu idioma português, então não consigo configurar como deveria vou exluir
Hey,
Tamarry from the Loox team here :)
I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.
Loox currently supports the translation of all customer-facing widgets and emails in 19 different languages, including Portuguese.
I would be happy to continue the conversation with you privately and have reached out via our Support.
Loox helps me get reviews with pictures from my customers that I never received before after countless emails. What unfortunately happens is my customers continue to get spammed after they leave a review. I can't set the application to stop emailing them after a certain number of emails or once they leave a review without turning all the emails off. Therefore, I pay to have my reviews on my site, but I can't get anymore without spamming my customers after every. single. purchase. :(