Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,203)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance sales and customer engagement through authentic, visually appealing reviews. It features a user-friendly interface, customizable widgets, and seamless integration with platforms like Klaviyo and Shopify. The app supports automated review requests and photo and video reviews, boosting store credibility and appeal. Installation is straightforward, and it operates without slowing down websites. Customer support is noted for its efficiency, friendliness, and 24/7 availability, making it a valuable tool for improving business performance and customer feedback mechanisms.

September 17, 2024

Great app, I wish the google shopping review feed would be visible to see and manage.

Story In Steel
United States
About 1 year using the app
Loox replied September 18, 2024

Hey,
Sara from the Loox team here :)

I've reached out to you via email to offer a suggestion here, I look forward to your response!

September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

July 10, 2024

I would definitely recommend this app! It allows full control over reviews and has a very simple user interface which makes for a simple, but effective app. Only downside is the amount of reviews for the price per month.

Kladio Clothing
United States
24 days using the app
September 6, 2024

It is Ok.
It integrates well.
I need more from it.
Perhaps I will study.

Desperado Distributing LLC®
United States
7 months using the app
Loox replied September 7, 2024

Hey there,
Sara from the Loox team here :)

Thanks for your review!

I've reached out to you via email to help you make the most of your Loox subscription.

I look forward to continuing the conversation there!

October 2, 2024

amazing app , assist you to improve your store by adding the service .

FOZ Hair Extensions
Saudi Arabia
23 days using the app
August 28, 2024

Im no longer using the app i unnistall multiple times and, even after that comes to me a bill with 13,99 from this app, what is going on??

Glam & Glow
Portugal
15 days using the app
Loox replied August 29, 2024

Hey,
Rotem from the Loox team here.

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I’ve reached out to you privately through our support email to refund you for this charge, and I would be happy to continue the conversation there!

September 18, 2024

It's real genies while I am starting my business I found it helping

Home Art Family
Saudi Arabia
About 1 month using the app
July 1, 2024

A little expensive, you should charge a little less.

WasserWachter
United States
4 months using the app
September 9, 2024

just giving 4 stars because it doesn't have access to amazon reviews. It took me 5 days to put reviews

LUMEI™
United States
2 days using the app
Loox replied September 11, 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave a review!

Loox supports importing reviews from any previous source using our dedicated review import template.

I've reached out to you via email to see how I can be of further assistance, and I look forward to continuing the conversation there!

June 10, 2024

There are some features that are not available in this app but they are helpful. It takes time to understand the add deeply, I find. You would need to find some time to understand it to use for what you want. This does not mean that it is difficult to use. Probably I just know what I want.

Fermented Green Papaya Enzyme
United Kingdom
15 days using the app