Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,781)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    21K
  • 5% of ratings are 4 stars
    1.2K
  • 1% of ratings are 3 stars
    180
  • 0% of ratings are 2 stars
    67
  • 1% of ratings are 1 stars
    281
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

January 30, 2025

this reviews app is a best it could make up your scale

LB2SS Groupe Store
United States
3 months using the app
January 13, 2025

Jemuel was very helpful and answered my query right away.

Lucky Lou Shoes
United States
5 months using the app
January 22, 2025

Good App, but interface could be better.

The AFRCN Collection
United States
4 months using the app
Loox replied January 23, 2025

Hey, thanks so much for your feedback! User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this!

Best,
Sara from the Loox team :)

January 31, 2025

very practical and offers an engaging customer experience.

Goldener Wahl
Germany
About 2 months using the app
December 30, 2024

Loox c'est top, je le recommande. Facile à utiliser, ils répondent rapidement, le service est bien.

Mais il y a une traduction FR de base qui vraiment est problématique. Il devrait y avoir une pop-up qui nous demande de personnaliser nos mail avant d'envoyer quoi que ce soit.

MELODFY
France
14 days using the app
Loox replied January 1, 2025

Hi MELODFY,
Thank you for your feedback!

We are always happy to learn from our merchants about ways to improve our app.

If you’re open to it, please reply to our email—we’d love to continue the conversation there.

Looking forward to chatting with you,
Rotem from the Loox team

February 5, 2025

Buena herramienta para importar reseñas y para gestionar reseñas

ENZAR
Ecuador
7 months using the app
November 4, 2024

Great, Easy step by step instructions. Just a bit expensive for starting your business out.

That Girl Boutique
United States
6 days using the app
January 3, 2025

Good and easy to install

Beach & Bikinis
United Kingdom
27 days using the app
January 1, 2025

easy to figure out

Radiant Essentials
United Kingdom
8 days using the app
December 1, 2024

good love it

Vovomomo
United States
2 months using the app
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