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Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of customer reviews, enhancing their store's credibility. Its user-friendly interface, variety of features like widgets and reminder emails, and excellent customer support are highly valued. The app's ability to build trust through customer testimonials and its customization options have led to increased customer engagement and sales.

October 2, 2023

The app is very good but a little expensive tho

Over 1 year using the app
November 29, 2023

good app can help grow brand w socai proof

Over 2 years using the app
December 5, 2023

The price is little too high

21 days using the app
December 6, 2023

No option to export reviews, over all nice app.

Wall Stars
4 days using the app
Loox replied December 8, 2023

Lilach from the Loox team here :)

You can definitely export your reviews to a CSV file!

This can be done by heading over to the "Manage reviews" tab and clicking "Export all reviews to .csv file" link.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise.

October 2, 2023

Great and useful

About 1 month using the app
August 17, 2023

hard to put review hard to put review hard to put review hard to put review hard to put review hard to

My Store
United States
1 day using the app
Loox replied August 20, 2023

Amit from the Loox team here - happy to help!

Since we weren't able to reach out to you, please don't hesitate to contact us at and we'd be more than happy to assist :)

December 4, 2023

Je suis enchante par les produits de la marque Pureskin !
Depuis que j'ai commencé à utiliser, ma peau n'a jamais été aussi saine et éclatante.

Jason live
3 days using the app
November 20, 2023


My Store
United Kingdom
14 days using the app
December 4, 2023


United States
12 days using the app
July 7, 2023

dommage que nous n'avons pas la possiblité de la mettre en francais sinon a part ça c'est une très bonne application

13 days using the app
Loox replied July 7, 2023

Ilan from the Loox team here :)

We appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.

Loox understands the needs of global merchants and supports the translation of all customer-facing widgets and emails in 19 different languages, including French.

I’ve personally reached out to you and am happy to continue the conversation with you privately.