Loox Product Reviews & Photos

Loox Product Reviews & Photos

From $9.99/month. 14-day free trial. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

October 16, 2015

Languages

English

Works with

Checkout, Shopify Flow, Klaviyo Email Marketing & SMS, Omnisend Email Marketing & SMS, DSers AliExpress Dropshipping, Loyalty Lion Rewards Referrals, Google Shopping and SEO, Meta Shops Facebook Instagram

Grow your brand with social proof that looks amazing - customer reviews, photos, videos & referrals.

Loox helps brands build trust, improve conversion rates, and increase sales with visual social proof. Automatically collect authentic photo and video product reviews and display them on beautiful, fully customizable widgets, without slowing down your site. Simplify your social proof marketing in one easy-to-use app, from one-click referrals to high-converting upsells. Built exclusively for Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.

Loox helps brands build trust, improve conversion rates, and increase sales with visual social proof. Automatically collect authentic photo and video product reviews and display them on beautiful, fully customizable widgets, without slowing down your site. Simplify your social proof marketing in one easy-to-use app, from one-click referrals to high-converting upsells. Built exclusively for Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support. more
  • Collect product reviews on auto-pilot with customized emails and review form
  • Offer customers a next-purchase discount for adding a photo or video to reviews
  • Beautiful widgets that match your brand including carousels, pop-ups, and badges
  • Sync reviews to Google Search, Google Shopping, Meta Shops, and more
  • Drive even more sales with one-click referrals and social proof upsells

Pricing

14-day free trial

Beginner

$9.99/month

+$5 for Loox Referrals (Optional)

  • 100 monthly review request emails
  • Offer discounts for photo reviews
  • Reviews, Carousel & Popup widgets
  • Multilingual support
  • Up to 500 orders

Scale

$34.99/month

300 orders included in base price + $35 per additional 300 orders. +$5 for Loox Referrals (Optional)

  • All Beginner features
  • Full customization
  • Video reviews
  • Google Shopping
  • All integrations

Unlimited

$299.99/month

  • Unlimited monthly review request emails
  • Unlimited Referrals
  • Unlimited Upsell
  • Klaviyo Email/SMS review requests
  • All Growth features

Beginner

$9.99/month

+$5 for Loox Referrals (Optional)

  • 100 monthly review request emails
  • Offer discounts for photo reviews
  • Reviews, Carousel & Popup widgets
  • Multilingual support
  • Up to 500 orders

Scale

$34.99/month

300 orders included in base price + $35 per additional 300 orders. +$5 for Loox Referrals (Optional)

  • All Beginner features
  • Full customization
  • Video reviews
  • Google Shopping
  • All integrations

Unlimited

$299.99/month

  • Unlimited monthly review request emails
  • Unlimited Referrals
  • Unlimited Upsell
  • Klaviyo Email/SMS review requests
  • All Growth features

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

13,453 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, quick integration, and ability to collect and display customer reviews, boosting social proof. Features like automated review requests and customizable displays are highly valued. The customer support team is praised for their efficiency, and the analytics and reporting capabilities are found useful. However, some find the pricing steep for smaller businesses. The new "Trust Badge" feature and the option to offer discount codes for reviews are also well-received.

August 12, 2023

What a great app!! I decided to download it and give it a try instead of the standard shopify reviews app which was pretty basic. I love how it automatically emails you customers after they purchase, and offers them a discount code to leave a review. It also offers a link to share so they can have their friends try it and they get $$ off which is a great way to bring in new sales. I get so many more reviews now since using loox. Also i had to export all the reviews from the old app and put them into loox which i was having trouble with, so i reached out to their support and they were incredibly helpful!!! Jodel helped me remove all the old code from the old app, and add the loox code so i could get the stars and number of reviews to show up on my home page, product page, and collections pages exactly how i wanted! Super helpful and FAST support!! Truly a lifesaver. This app is a MUST HAVE if you want to be successful on shopify!! -Nigel (Breathe Naturals Deodorant)

HaniVes
Poland
About 1 month using the app
June 27, 2023

Have used Loox since the start of launching shop almost 4 yrs ago. It has several great features (widgets, carousel, dedicated reviews page etc) to really maximise your reviews and the overall trustworthiness for potential shoppers. Also, Loox regularly introduce new features (such as reminder emails).

Contacted customer support today with regard to the new "Trust Badge" feature that's now been added to the app. Due to being on a legacy shopify theme, it required Loox support to manually add html customisation etc. Very fortunate to have Aya who responded to my request for help very quickly, friendly, set the feature up quickly and was very patient while tweaking - ensuring I was happy with placement, how the badge looked at homepage and product pages.

This new Trust Badge feature is great to have, but it lacks the ability to be able to click the badge to take you to the dedicated reviews page. Left feedback for this, and hopefully, Loox will consider adding this little extra option to this feature soon.

Thank you to Aya today & Loox

Just Bee Loved
United Kingdom
Over 3 years using the app
September 30, 2022

Loox is the perfect app for managing reviews in your Shopify shop. Easy to install, manage and many features to play with. I had an issue with some star review not showing below my product, I simply wrote the support via E-Mail and got an answer in about 5 minutes. Jodel was very kind and patient and helped me with my problem very quickly. I simply had to give out rights to the shop and everything was done in a few minutes. Didn't even have to do anything. Awesome support, awesome product. 5/5 Thanks again Jodel for your quick and efficient help.

SwipeLESS
Germany
7 months using the app

About this app

Launched

October 16, 2015

Languages

English

Works with

Checkout, Shopify Flow, Klaviyo Email Marketing & SMS, Omnisend Email Marketing & SMS, DSers AliExpress Dropshipping, Loyalty Lion Rewards Referrals, Google Shopping and SEO, Meta Shops Facebook Instagram

Built by Loox

About Loox

4.9 average rating

8 years building apps for the Shopify App Store

Support

Send a message

support@loox.io

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