Loox ‑ Product Reviews App

Name: Loox ‑ Product Reviews App
Brand: Loox
Rating: 4.9 (9905 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (9,905)
Developer: Loox

Install

View demo store

Convert more shoppers with visual product reviews, superpowered by AI

Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.

Collect more photo & video reviews automatically w emails, QR codes, discounts
Stand out with stunning, on-brand widgets that load fast, optimized for mobile
AI Superpowers: Review Stories, Smart Sorting, Highlights, Translations, Replies
Sync reviews to & from Shop App, and to Meta Shops, Google Shopping, TikTok Shop
Turn reviews to social posts/stories with Loox Studio; Reward customer referrals

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Google Shopping and SEO
Klaviyo Email Marketing & SMS
Loyalty Lion Rewards Referrals
Meta Shops Facebook Instagram
Omnisend Email Marketing & SMS
Shop App

Pricing

Choose the plan that best fits your business.

Beginner

Free

Features

Review request emails & reminders
Offer discounts for photo reviews
17+ widgets (Snippets, Carousels, etc.)
SEO: Google rich snippets & schema
Turn reviews into social posts & stories
Shop app syndication
24/7 chat and email support
Up to 500 orders

Convert

$49.99 / month

300 orders included in base price + $50 per additional 300 orders

Features

AI Smart Sorting & Review Highlights
AI Summaries & Review Stories
AI Translations & Replies
Video reviews
Reviews on product bundles
Referrals: Post-purchase and on-site
Google, Meta, TikTok syndication
Integrations, API access, and webhooks

14-day free trial

Unlimited

$299.99 / month

Features

Unlimited access to all features
Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (9,905)

Overall rating

4.9

Counts per rating level

94% of ratings are 5 stars
9.3K
3% of ratings are 4 stars
339
0% of ratings are 3 stars
42
0% of ratings are 2 stars
28
2% of ratings are 1 stars
165

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

October 17, 2026

They will repeatedly over charge you with sneaky changes to their policy and plan names with out notifying you - their entire business model relies on these sneaky over charges over order numbers, which they make as vague as possible. Use Judge.me instead it is a fixed monthly fee so it actually costs you what the app says your plan will cost.

Lunavere

United States

About 2 years using the app

Loox replied October 18, 2026

Hey,
Thanks for taking the time to leave feedback.

We keep our pricing clear and transparent, with all details available on our website, in our Shopify listing, and in the app.

Nevertheless, we are sorry if the charges came as a surprise. We’ve reached out to you privately to provide more information and help resolve this matter.

October 14, 2026

Love how quickly reviews are posted! THink the rate of emailing customers is a bit high, but otherwise a good app!

My Portuguese Market

United States

4 months using the app

Loox replied October 18, 2026

Hey,

Thanks so much for the kind words! You have full control over review request timing and reminders in your Loox settings, so you can set a pace that suits your customers.

I've reached out via email to help you find the right setup, so feel free to reply whenever it's convenient.

Thanks, Ella from the Loox Support team

October 13, 2026

I have been using this for a few months now (basic version) and it's super easy to use and easy to transfer any existing reviews you may have. The team are great as well. Any issues I've had, have been picked up and resolved really quickly. Highly recommend.

My Welcove

United Kingdom

4 months using the app