Loox ‑ Product Reviews App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Convert more shoppers with visual product reviews, superpowered by AI
Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.
- Collect more photo & video reviews automatically w emails, QR codes, & discounts
- Stand out with stunning, on-brand widgets that load fast, optimized for mobile
- Convert more with AI Sorting, AI Highlights, AI Translations, and AI Replies
- Sync reviews to & from Shop App, and to Meta Shops, Google Shopping, TikTok Shop
- Turn reviews to social posts/stories with Loox Studio; Reward customer referrals
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Google Shopping and SEO
- Klaviyo Email Marketing & SMS
- Loyalty Lion Rewards Referrals
- Meta Shops Facebook Instagram
- Omnisend Email Marketing & SMS
- Shop App
Categories
Display options
Display options
Analytics
Pricing
Beginner
Free
Features
- 100 monthly review request emails
- Offer discounts for photo reviews
- 10+ widgets
- Reviews importer
- Shop app syndication
- SEO
- Up to 500 orders
Scale
$39.99 / month
300 orders included in base price + $40 per additional 300 orders
Features
- Video reviews
- Google Shopping
- Meta Shops
- Referrals
- No branding
- All integrations
- All Beginner features
14-day free trial
Convert
$49.99 / month
300 orders included in base price + $50 per additional 300 orders
Features
- AI review sorting
- AI review highlights
- AI auto-translated reviews
- AI review replies
- AI review flagging
- All Scale features
14-day free trial
Unlimited
$299.99 / month
Features
- Unlimited review request emails
- Unlimited Referrals
- Unlimited Upsells
- All Convert features
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (7,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for building trust and driving conversions through customer reviews and photos. It integrates seamlessly with websites, offering features like media uploads and customizable widgets. The app automates review requests efficiently and is user-friendly for all business sizes. Merchants praise the responsive customer support and appreciate the app's reliability and continuous feature updates, with many using it for years.
I came here to leave a 1-star review, read the others, and now I realize Loox is significantly worse than I already thought. My main issue is that I'm paying money for a system that refuses to let me moderate the content. So if someone leaves a BS review, I can't delete it. I'm not talking about a legit bad review, but about irrelevant / off-topic / support requests etc. I can "flag" reviews which apparently just delays publication -- although apparently, according to other 1-star reviews, all these bad reviews, even if unpublished, show up in Google anyway. Even worse: I just realized the app pre-approved its own spending limit of $585 per month (!). I can't change it to a lower number. THAT'S $7000 PER YEAR for a reviews app.
Hey,
Yarin from the Loox team here.
We saw your feedback rating your experience with Loox
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’ve personally reached out to you regarding this matter and am happy to continue the conversation with you privately.
I have been using Loox for several years now. Over 4000 reviews later, we are very happy with the transparency and credibility this app provides for our business. The image/video integration is paramount for review proof. I highly recommend this app.
Ive been using Loox for more than 7 years. There's a reason I'm still using it.
As we evolve they continue to raise the bar. I'm very happy with the service they have.
My favorite is the automations. I can seamlessley setup review emails and add them to our collection which get displayed on our PDPs and website.
Well done team!
Support
App support provided by Loox.
Resources
Launched
October 16, 2015
Featured in
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