Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Grow your brand with social proof that looks amazing - product reviews, photos, videos & referrals.
Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.
- Collect product reviews on auto-pilot with customized emails and review form
- Offer customers a next-purchase discount for adding a photo or video to reviews
- Beautiful widgets that match your brand including carousels, pop-ups, and badges
- Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
- Drive even more sales with one-click referrals and social proof upsells
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Shopify Flow, Checkout, Klaviyo Email Marketing & SMS, Omnisend Email Marketing & SMS, Loyalty Lion Rewards Referrals, Google Shopping and SEO, Meta Shops Facebook Instagram, Shop AppCategories
All features
Display options
- Testimonials
- Photo reviews
- Video reviews
- Star ratings
- Badges
- Carousels
- Media galleries
- Grid layout
- Tabs or sidebars
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Product grouping
- Filtering
- Rich snippets
Ways to collect reviews
- Email requests
- Social media UGC
- Pop-ups
- Forms
- Promotions
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
- Custom requests
Program types
- Reward programs
- Referrals
Rewards you can offer
- Discounts
- Coupons
Display options
Ways to collect reviews
Program types
Rewards you can offer
Pricing
Beginner
$9.99 / month
+$5 for Loox Referrals (Optional)
- 100 monthly review request emails
- Offer discounts for photo reviews
- 10+ widgets
- Reviews importer
- Shop app syndication
- SEO
- Up to 500 orders
7-day free trial
Scale
$34.99 / month
300 orders included in base price + $35 per additional 300 orders. +$5 for Loox Referrals (Optional)
- Video reviews
- Google Shopping
- Meta Shops
- No branding
- All integrations
- All Beginner features
14-day free trial
Unlimited
$299.99 / month
- Unlimited review request emails
- Unlimited Referrals
- Unlimited Upsells
- All Scale features
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (21,494)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
We love our Loox Reviews and hope y'all know how great of a job you have done with this company. You have been a key part of our success. The superb UX and collection process has resulted in Mermaid Wax having more overall reviews than ALL of the other companies in our industry COMBINED! This has happened with your help (which has been key) even though we are just 5 years old while many in the industry have been around before the internet. No shxx! Woohoo, can't thank you all enough <3
Hey,
Arielle from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected
I see that you've contacted us and that our reply was not received.
No worries, I’ve personally reached out to you though the email you provided and am happy to resolve this as soon as possible.
Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!
Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help
Support
Loox can answer any questions you have about Loox ‑ Product Reviews App.
Resources
Launched
October 16, 2015
Featured in
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