Loox Reviews - Photo Reviews (Product Reviews)

Let your customers post beautiful product reviews to your store

With Loox, your customers can easily give you five-star ratings and add photos of themselves using your products.

Join thousands of Shopify stores already using Loox to easily collect beautiful product reviews and boost conversion through increased trust.

Loox reviews have proved to increase trust and sales for a variety of segments: apparel, home decor, tech gadgets, jewelry, beauty, toys, accessories and others.

We created a live Demo Store to give you a taste of how our app looks like in real life. Check it out!

Products with photo reviews increase conversion by up to 91%

You put so much effort into driving traffic to your store. But when shoppers first visit your online store, they are not familiar with your brand and they can’t check out your products physically. You need to win their trust before they make the purchase.

One of the easiest and best ways to do that is to include social proof in the form of product reviews & ratings. However, in a web ruled by visual content, textual reviews don't cut it anymore. Customers want to see your product in action, used by real people like them, in a wide range of uses.

Consumers trust user generated photos 12 times more than professional photos taken on a white background or with a paid model. In fact, research shows that customer reviews that include photos are the number one purchase influencer today.

Our data here at Loox shows that products with customer reviews have a 26% higher conversion to checkout than products with no reviews. Products with customer reviews that include photos, increase conversion by up to 91%.

Key features

• One-click setup - Click "Get” and you’re all set
  
• Import reviews (even with photos!) - From any source. NEW - 1-Click import from AliExpress (see demo)
  
• Made to fit - Works with any theme, mobile-friendly, 100% responsive plus you decide where reviews will appear on the page
  
• Automatic email review requests & reminders - Sit back and relax as reviews flow in
  
• Flexible scheduling - Send emails X days after purchase, fulfillment, or delivery
  
• Fully branded emails - Your name, logo, subject, and text
  
• Customization - Define reviews widget font, color, size and position
  
• Moderation - You decide which reviews get published
  
• Reply to reviews - Add a public response to thank your customers and address any issues
  
• Offer reviewers a discount - Incentivize adding a photo to their review. NEW - Generate a unique, non-reusable, code for each customer!
  
• Custom questions - Tailor the review form to your business by adding your own multiple-choice questions
  
• Textual reviews - Customers can submit a review without a photo, with the option to add one later
  
• Ratings widget - Display star ratings on collection pages and higher up on product pages
  
• Inline SEO - Display reviews & ratings on organic search results with our rich snippets integration
  
• Google Shopping integration - Easily display ratings on Google Shopping and Product Listing Ads
  
• Social reviews sharing - Share reviews on social media, inspire your fans, and gain free traffic and exposure
  
• Happy customers page - Show off all your reviews in one place (example)
  
• Upsell - Smart product recommendations in review request emails
  
• Translation - Available in English, Spanish, French, German, Portuguese, Italian, Turkish, Dutch and Russian
  
• GDPR Compliant - If you are based in the European Union or sell to EU citizens, we’ve got your back
  
• World-class customer support - Always happy to help and answer all your questions!

Bonus feature

Collect reviews from past customers - When you install Loox, send review requests to customers up to 3 months back. This is the best way to generate lots of reviews right after installation and fuel your store with social proof. The best part is - it's completely free! No matter the plan you choose, we won't count these requests.

Pricing

Fair pay as you grow pricing, based on the number of requests for reviews you send to customers each month.

• Basic (100 monthly review request emails) - $9.99 / month
  
• Advanced (500 monthly review request emails) - $24.99 / month
  
• Pro (1,500 monthly review request emails) - $49.99 / month
  
• Enterprise (10,000 monthly review request emails) - $99.99 / month
  
• Need more? Contact us!
  

Loox is a Shopify-only reviews solution, dedicated to help you increase sales with a beautiful, effective, and easy-to-use app. Read hundreds of 5-star reviews from Shopify merchants below.

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Shopify Partners

Enjoy free access to all Loox features when installing the app on development stores. Learn more about becoming our partner - https://loox.io/partners