Loox Product Reviews & Photos , 15,155 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient collection and display of customer reviews, enhancing their store's credibility. Its user-friendly interface, variety of features like widgets and reminder emails, and excellent customer support are highly valued. The app's ability to build trust through customer testimonials and its customization options have led to increased customer engagement and sales.
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As a seller,I must say it's wonderful for some functions can really help me better decorate my shop and get more attention and trust by these creating reviews and photos.
I also want to say thanks to the Customer Support Engineer-Rotem and Customer Service-Laurence. Very professional and kind to help me patiently solve the problem.
Wish you all get better :)
Excellent service! I was having trouble displaying the review on my collection page, so I reached out to customer service. Jodel was very helpful and fixed the problem right away. Thank you so much!
Loox has very quickly become one of our favorite apps to work with our Shopify Store. The whole team of them have been quick to help and supply us with easy to understand directions to customize our needs. Special shoutout to Jemuel and Jodel for their awesome, fast and efficient team support! Y'all Rock! Get Loox, you'll love it!
Appreciate them adding needed features. The option to "Remove Imported Reviews" (sent in an email after you complete an upload) is super handy.
Would Recommend. Very good app that helps show potential customers credibility as well as the actual product other people receive.
Amazing client service from Tamarry - Technical support engineer. Helped edit Loox on my new theme! Super fast response time with emails, and very quick resolve time for any issues I had!
Been using the app for years now and had no complaints whatsoever. Recently changed themes and needed help adding rating widget to my collections page on my theme (Envy). Contacted support and they sorted it quickly for me. Thank you Lilach for also explaining the process.
We've been with LOOX for 5 years and during this time, their service has only gotten better. The app has sprouted many new services and options, but all of them have felt appropriately adjacent to their core mission, which is sending review requests and displaying the results beautifully.
Additionally, and perhaps more importantly, there has never been a time when their customer service has let us down. Whether it's implementing code to ensure proper Google crawling, explaining how something works, or responding thoughtfully to requests for new features or controls, they are there at the drop of a hat. If you are looking for a fantastic set-it and forget-it review app with tons of features, look no further.
I'm happy with Loox! Chester was very quick to solve any problems that I had. Already I'm seeing the results in terms of getting 5 star reviews and referral orders! I'm hoping this is only the start! :)
Have been using the app for a while now, and the customer service is brilliant, I contacted Loox and Mara was able to help me straight away, I'm really impressed with how easy it was to get help with my issue, Thanks for you help Mara :)