Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, excellent customer support, and seamless integration with e-commerce platforms. They value its customizable design, automated review request emails, and the ability to edit recommendations. Unique features like photo reviews, review import, and a Trust Badge review count add credibility to stores. The app also streamlines the checkout process, reducing cart abandonment and boosting sales. A free trial is available for testing before committing to a paid plan.

January 25, 2024

The customer support is great. I asked for a custom request not available in their UI and Lilach from Loox was able to get it done quickly. We actually left Loox and immediately came back a few days later as the other app we tried didn't compare.

Dope Headwear
United States
Almost 4 years using the app
December 11, 2023

I've been using their app since I transitioned to Shopify, they never miss and they always deliver more than the expectation!

The app was developed over the years since I started and more additional convenience and features at no additional cost!

Another super Plus is that their customer support, especially Lilach and Rotem really did a great job by making changes to my store without hiring an additional professional developer for the specific code I need.

Thank you Loox for providing us with great support and this product is absolutely the best!

more power to your app and business~

Almost 2 years using the app
January 17, 2024

Amazing app! All our reviews show in the homepage widget which looks really beautiful and helps build trust in our brand!!

United States
Over 3 years using the app
December 24, 2023

Excellent customer service. Lilach was able to assist us with an issue we had from installing a new theme on our site. It was a fast turn around. Thank you. We love the loox app.

United States
Almost 3 years using the app
January 31, 2024

I needed help with where my review stars were being displayed and Jodel helped me immediately. Within an hour my problem was fixed and she left me the necessary code for future occurrences of the same issue. I appreciate it.

United States
6 months using the app
January 10, 2024

I have been loving this app and the customer support is great! I had a billing question and talked to Jemuel who helped me out within minutes of me sending a customer support email. I love an app that has such quick and easy customer service!

New Moon Minerals
United States
About 1 year using the app
January 28, 2024

Great app for honest reviews on Shopify with good pricing and customer support! Nice new integration features, too. Highly recommend.

Solaana MD
United States
About 2 years using the app
January 16, 2024

Ken was extremely helpful and patient. He resolved all of my issues and gave some great advice. I feel really happy with the service and my reviews on the website looks great - Thank you!

United Kingdom
About 2 years using the app
January 17, 2024

Laurence has been so incredibly helpful with answering every question I've had regarding Loox! He has replied to every email so quickly with really helpful advice regarding all my questions with suggestions on best practice. :) Thanks Laurence!

Almost 4 years using the app
January 10, 2024

LOVE this super convenient TA-DA Caddy!!
Exactly as described but cooler looking than the picture. Perfect size, great quality materials, zipper, and construction. Kilt's the perfect combination of compact and roomy! Very versatile and handy, with a spot for everything you need to take with you for your workout . I will use this for my everyday fitness activities and so much more! It is the perfect size and has a great look too! This would make a great gift for the fitness or sports enthusiast in your life. Great value!

TA-DA Gears
United States
10 months using the app