Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,004)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

November 13, 2024

Great app, provides us with customer reviews including photo's! We needed some support for integrating it in our website, and got great & very fast support by Ken.

CreationColors
Netherlands
Over 1 year using the app
October 20, 2024

really liked how it walks you through set up step by step. Not many apps do that for shopify stores. pretty helpful

GENERATIONAL HERO
United States
4 months using the app
October 1, 2024

Hi Loox,
This is the first time I needed help from Loox support for the star rating widget that I couldn’t include in my cart page and featured products. I thank Tal for the speed of processing my request and its execution. your custom support is really very effective. A big thank you to Chester also who has well sent my request.
sincere thanks,
André

HappyBuyDay
France
3 months using the app
September 17, 2024

We've been using Loox for a few years and love it. We did have some code issues and Sara in support sorted it all out for us very quickly. Thanks Loox

Accelerate Off-Grid Touring
Australia
Almost 4 years using the app
October 24, 2024

Rain was so fast and helpful in implementing something to our template! 5 stars!

Jack and Miles
United States
Almost 3 years using the app
August 19, 2024

Thank you very much for Liz's help! I spent a long time searching online without resolving the issue, but Liz solved it easily in just a few minutes. She is truly very, very professional and fast! I hope Liz’s higher-ups can give her a raise (or a bonus)!

Custom Neon Signs
China
Over 4 years using the app
September 17, 2024

Loox is great and always improving. Rain has been a great help recently & also took the time to show screenshots and explain things clearly. Highly rate the customer service at loox as well as the software

Esthemax Australia
Australia
Over 2 years using the app
November 13, 2024

The customer service is outstanding. Im super happy with how fast they resolved my issue.

EUPHORICMOSS
United States
Almost 3 years using the app
October 7, 2024

I recently integrated Loox into my online store, and I couldn't be happier! This app has transformed the way I showcase customer reviews and photos. The interface is user-friendly, making it easy to set up and customize to fit my brand.

The ability to display photo reviews has significantly increased customer trust and engagement. I've noticed a boost in conversions since implementing it! The automated email requests for reviews save me time, and the design options are visually appealing.

Overall, Loox has been an excellent addition to my eCommerce toolkit. Highly recommended for anyone looking to enhance their product pages and build credibility with potential buyers!

My Store
United States
28 days using the app
November 14, 2024

These guys were so helpful, quick response and on point with responding. I have since upgraded my shopify account to allow them permission to access area in my site to assist me further in the future.

Prospray Cordless
Australia
About 1 month using the app