Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,802)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.

October 25, 2024

It's a fantastic review app that I have used. It's the best of the best. The customer support is very nice and helpful. They quickly assisted me in resolving an issue with displaying the rating. Thank you so much.

Pawarts
United States
Over 2 years using the app
September 17, 2024

We've been using Loox for a few years and love it. We did have some code issues and Sara in support sorted it all out for us very quickly. Thanks Loox

Accelerate Off-Grid Touring
Australia
Almost 4 years using the app
October 1, 2024

Hi Loox,
This is the first time I needed help from Loox support for the star rating widget that I couldn’t include in my cart page and featured products. I thank Tal for the speed of processing my request and its execution. your custom support is really very effective. A big thank you to Chester also who has well sent my request.
sincere thanks,
André

HappyBuyDay
France
3 months using the app
October 20, 2024

really liked how it walks you through set up step by step. Not many apps do that for shopify stores. pretty helpful

GENERATIONAL HERO
United States
4 months using the app
September 17, 2024

Loox is great and always improving. Rain has been a great help recently & also took the time to show screenshots and explain things clearly. Highly rate the customer service at loox as well as the software

Esthemax Australia
Australia
Over 2 years using the app
October 24, 2024

Rain was so fast and helpful in implementing something to our template! 5 stars!

Jack and Miles
United States
Almost 3 years using the app
August 31, 2024

Jodel was great in helping me solve a user error on my end, Very fast responses, Thanks!

Refuel
United States
About 4 years using the app
September 5, 2024

Rotem the customer support manager is super nice. so quick with fix everything for us. We really loved working with Rotem.

Shop Rongrong
United States
Over 2 years using the app
September 9, 2024

Hands down the best review app for Shopify, many tools for every possible situation, easy to master social proof in every corner of the store. I had a request and Laurence was very proactive to solve my issue in no time.

Wucomers
Peru
6 months using the app
September 3, 2024

Highly recommend this service. It’s convenient and easy to use. I contacted the help desk because my customer couldn’t find the review options to rate my products. In less than 24 hrs, they fixed the issue. Great customer service.

Lauderma
United States
5 months using the app