Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of customer reviews, enhancing their store's credibility. Its user-friendly interface, variety of features like widgets and reminder emails, and excellent customer support are highly valued. The app's ability to build trust through customer testimonials and its customization options have led to increased customer engagement and sales.

October 24, 2023

So far the app has been great, I wish they had more design customization, in order to fit any website theme, but other than that works perfectly

FPV Custom
7 months using the app
October 29, 2023

Most of the features are fine, but the page display is unstable. Moreover, the communication method is also less efficient, and I hope it can be improved in this regard.

United States
2 months using the app
September 15, 2023

Love that they keep improving the app and adding new features.

About 2 years using the app
October 2, 2023

I am still trying to navigate and understand the app. i am sure i will get to understand it and give a great review. i am also looking forward to receiving great reviews from my clients who are going to be using it.

United States
9 days using the app
November 6, 2023

After updating from Dawn-Theme 11 to 12, the "Rating Widget" doesn't work like before. With help of loox-support now in Dawn-Theme 12 it works like in Dawn-Theme 11.

Little Child Suprises
4 months using the app
September 16, 2023

it has alot of cool features but the powered by loox marker is annoying and it doesn't seem like you can get rid of it

Just a Pinch
United States
2 months using the app
November 6, 2023

Good and have generated sales, however had several comments customers can't leave reviews

Vintique Concepts
New Zealand
About 1 month using the app
August 30, 2023

Pretty easy to use and will all the features I want. Wish the menu was organized a little bit better.

United States
7 months using the app
August 21, 2023

Still learning but, everything that you need to find is at your fingertips with LOOX! LOOX links directly with Shopify to make the process so easy!

Unique Pets
United States
About 1 month using the app
September 7, 2023

Great App to use for starting off. Unfortunately, AliExpress is the only provider at the moment. Overall, it was very helpful for starting off.

United States
3 months using the app