Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,013)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

February 3, 2023

estou tendo muita dificuldade de utilizar devido a não ter meu idioma, gostaria muito que fosse traduzido para Portugues

Luvi Shops
Brazil
4 months using the app
October 21, 2023

An sich ist das top, mir fehlen da nur mehrere Sprachen

Chrimos
Germany
4 months using the app
July 24, 2020

top!! Je suis ravie d'avoir utilisée cette application. Facile d'utilisation. uN réel plaisir de connaître cette appli

newlook22
French Guiana
3 months using the app
May 23, 2021

They advertise on what you pay for. If you click the dropdown on the side it will say something like 'Powered by Loox'. Everything else is cool though.

BetterwayHQ.com
United States
3 months using the app
August 7, 2022

App glitches again, Amit was great! Thanks for the awesome customer service - it’s keeping your business alive

Dura Bass
United States
3 months using the app
May 27, 2020

So far so good, just got it all installed and was pretty straight forward so we will see how it goes!

Karma Collective
Canada
3 months using the app
Edited November 6, 2020

Je viens juste d'installer cette application. Ca à l'air bien mais j'attends de voir la suite. Dommage qu'il y a trop d'options réservées à l'"Advanced plan". Je pensais qu'en passant déjà par le plan payant à 9,9 € il y aurait déjà à minima par exemple le Loox Upsell et la possibilité d'ajouter son logo dans le mail.

ERCALM
France
3 months using the app
Loox replied November 8, 2020

Hey,
Dor from the Loox team here :)

The Basic plan is built for stores that just started out and are beginning their journey in the Shopify ecosystem.

Features in higher plans include advanced customizations for a more branded experience, more options to display your reviews, and integrations with other apps to name a few.

We are confident that our higher plans will provide a higher ROI for stores with significant sales.

feel free to send us all the feedback regarding which features are missing for you and we'd be happy to advise further.

In addition, our Support Team will be more than happy to assist you further with whatever else you need, do feel free to contact us at any time!

August 15, 2023

Es buena aplicacion pero ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

venimport
Venezuela
3 months using the app
November 8, 2021

Ne eccellente ne peggiore una via di mezzo tra utilizzo e altro .
Poi secondo me oggi come oggi ci sono un sacco di recensioni che fanno la stessa cosa ad un prezzo inferiore

Pillowy™
Italy
2 months using the app
Loox replied November 8, 2021

Hey,
Josh from the Loox team here :)

​Loox differentiates itself by focusing on the most important part of customer reviews in 2021 - visuals.

Our solution is focused entirely on helping merchants collect significantly more reviews with photos, and displaying them beautifully across your store.

In addition, we offer our own Loox Referrals which leverage your Happy Customers to get even more sales on auto-pilot!

Of course, we offer all of the usual bells and whistles you'd expect from a quality review solution, and we do so at competitive pricing with world-class customer service.

I've reached out to your privately to continue this conversation.

Edited July 13, 2020

j'ai fais ma boutique grace a LOOX très simple d'utilisation et très intuitif malgré le fait que n'arrive pas a trouver des avis client pour mon produit

MonEpilateurfr
France
2 months using the app