Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,852)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

January 17, 2025

Amazing app with a MUCH higher review rate than everything we have tried previously. Thx Loox!

Rapid Flow
Portugal
About 2 months using the app
January 31, 2025

Love it, so many options & customizable. Also 9,99€ as the cheapest plan is doable!

Vivye
Germany
3 months using the app
Edited December 26, 2024

Quick and helpful answer to my question. Thank you Liz!

Jean-Pierre Weill Studios
Israel
Almost 4 years using the app
December 12, 2024

La migliore app in assoluto per le recensioni su shopify

Soulove design
Italy
About 3 years using the app
November 14, 2024

These guys were so helpful, quick response and on point with responding. I have since upgraded my shopify account to allow them permission to access area in my site to assist me further in the future.

Prospray Cordless
Australia
3 months using the app
February 2, 2025

Fast and Great support and reviews that people want to engage with

S T E L L I N O
Australia
About 1 month using the app
Edited December 10, 2024

i love this app, and the assistance is even better! Thank you Laurence and Chester for your help.

The Traveller Maps
Mexico
Over 2 years using the app
February 14, 2025

Seems to be easy for my customers to use and I have also gotten more reviews since having this app than any other app I've tried.

Lumi Arts Candles
United States
3 days using the app
Edited February 20, 2025

Thank you Loox for providing great customer support for an issue I had. Because of this, I am reconsidering using this service. Their customer support is attentive.

Lost in Vagus
United States
17 days using the app
Loox replied February 16, 2025

Hey, Sorry for the confusion! It looks like you may have missed our response to your message. Shopify charges app charges in advance, so it's likely you're seeing a Loox charge that was automatically triggered by Shopify before you uninstalled Loox. I've reached out to you via email to discuss your refund- please feel free to respond whenever is convenient for you and we'll be happy to help!
Best,
Sara from the Loox team :)

November 13, 2024

Great app, provides us with customer reviews including photo's! We needed some support for integrating it in our website, and got great & very fast support by Ken.

CreationColors
Netherlands
Over 1 year using the app