Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,877)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

January 26, 2025

I am collecting reviews every day, and got a referral sale within a couple of days of adding the app. It brings a little authenticity to my site. Well worth the cost.

Peter Webber Menswear & Peter Webber Boutique
Australia
4 days using the app
January 23, 2025

Great customer support, thanks in particular to Rotem who followed us!

Lumiavera
Italy
Over 1 year using the app
January 17, 2025

Amazing app with a MUCH higher review rate than everything we have tried previously. Thx Loox!

Rapid Flow
Portugal
About 2 months using the app
January 31, 2025

Love it, so many options & customizable. Also 9,99€ as the cheapest plan is doable!

Vivye
Germany
3 months using the app
Edited November 18, 2024

I am extremely satisfied with the service I received from the Loox team, especially from Arielle, the Technical Support Engineer. The support was quick, professional, and very effective. Arielle ensured that my request was handled with care and provided the perfect solution for displaying reviews on my collection page.

I truly appreciate the personalized assistance and the commitment to helping ...

Ennovanest Limited
United Kingdom
3 months using the app
February 14, 2025

Seems to be easy for my customers to use and I have also gotten more reviews since having this app than any other app I've tried.

Lumi Arts Candles
United States
3 days using the app
February 2, 2025

Fast and Great support and reviews that people want to engage with

S T E L L I N O
Australia
About 1 month using the app
November 18, 2024

Thank you Jodel. I am very grateful for your help. and was amazing how fast you fixed my issue with the widget.

RingMen Jewelry
United States
Almost 3 years using the app
Edited December 26, 2024

Quick and helpful answer to my question. Thank you Liz!

Jean-Pierre Weill Studios
Israel
Almost 4 years using the app
Edited February 20, 2025

Thank you Loox for providing great customer support for an issue I had. Because of this, I am reconsidering using this service. Their customer support is attentive.

Lost in Vagus
United States
17 days using the app
Loox replied February 16, 2025

Hey, Sorry for the confusion! It looks like you may have missed our response to your message. Shopify charges app charges in advance, so it's likely you're seeing a Loox ...