Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,731)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.

October 9, 2024

I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong.
Thanks so much Sara at the Loox team!

helenloveday
United Kingdom
8 months using the app
November 8, 2024

Jodel in customer support was quick to respond and provided the help we needed.

Infinite Obsessions
Canada
Over 2 years using the app
November 21, 2024

this was a lot easier than I was expecting it took a moment to find the bar to upload when that was done correctly the store was loaded with product reviews.

Lisa Marie Pro Artist
United States
28 days using the app
October 9, 2024

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
Hong Kong SAR
Over 3 years using the app
Edited December 25, 2024

Love these products they are amazing and made my hair grow so much!!

Vida Hair Growth
United States
Over 1 year using the app
October 29, 2024

Great app and really amazing customer service. Jemuel helped me out a lot by actually putting code into my theme so that reviews would show on my featured products page. Highly recomend!

ShopZazaDelivery.com
United States
24 days using the app
January 8, 2025

Laurence helped me a lot to modify the app via code very quickly, thank you!

Marega Joyas
Peru
11 days using the app
January 31, 2025

Awesome must have app!

Territory Tees
United States
8 months using the app
November 22, 2024

great but my edits on my store got erased and not all the widgets were available to me all of a sudden

AuraLight
United States
About 2 months using the app
Loox replied November 23, 2024

Hey AuraLight,
Thanks so much for taking the time to leave us a review! I've reached out to you via email to help you figure this out. Looking forward to resolving this together :)

November 5, 2024

The app is great! Support is also really quick, especially Ken, he was quick to help me in resolving my issue.

Blosh USA
United States
7 months using the app