Loox ‑ Product Reviews App
Reviews (19,603)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.
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Love this app! It has helped boost my business with picture and video reviews from real customers!
It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.
This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.
Arielle, a Technical support engineer, did a blasting fast and premium-like support. I'm more than glad to had contact with her! Cheers up!
I love this app. I have had no issues with it and it's brilliant for my customers as they can see what other people think about our products. Liz was wonderful and helped me install one of the widgets recently. She was very fast and efficient - a great asset to the team.
I got charged for this app when reactivating my shopify store after 2 years!
Please refund me
Hey,
Sara from the Loox team here.
When a store is unfrozen, Shopify automatically triggers app charges for apps that weren't uninstalled before freezing the store.
We're sorry for the inconvenience, and have reached out to you privately via email about your refund. I look forward to continuing the conversation there :)
Great app. We've added it to Demo364 website. Arielle from the support team was very helpful and kind:) Thanks.
Easy to use and very powerful. The support team is always quick to respond and very helpful, especially Arielle who assisted me greatly.
Get app!!! I've used it for several years and highly recommend it.
Great app and superb customer service! Jodel helped me include the widget with some custom changes - perfect!!