Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,382)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

October 4, 2024

Ken is a Great guy, he helped my Family out with over 100k only because he was bored. After That he rescued my 3 Babys out of a burning Apartment. He deserves a raise and more holiday. Thank you ken my g appreciate your help

ColiBaby
Germany
About 1 month using the app
October 1, 2024

I was having an issue with the image type and Rain, from their support provided a clear step by step solution that worked.

Election Essentials 2024
United States
17 days using the app
October 12, 2024

Jodel was extremely helpful when coding widgets into my homepage, thanks again!

ZenRing
United Kingdom
2 months using the app
December 15, 2024

It's great to know reviews are being organised and collected to help my store grow.

Encore Fashion
Australia
About 1 month using the app
November 19, 2024

please I don't want to see loox in my store

StudySmart
France
3 months using the app
Loox replied November 21, 2024

Hey StudySmart,
We're sorry to see you go! I've reached out to you via email with full instructions on how to remove Loox from your store. If you have any additional questions, please feel free to respond to the email I've sent you- I'd be happy to help.

Best,
Sara from the Loox team

December 13, 2024

Very happy with the app. I needed extra help to manually add the widget to the product pages and Jemuel and Kim were extremely helpful and fast. Before I knew it, it was up and running. Getting quick responses is important to me and I am very pleased. The app is easy to customize and you can make it do what you need it to do. Very simple to make adjustments that fit your needs and desires. OVERALL - VERY VERY HAPPY WITH THE APP AND CUSTOMER SERVICE

Semen Tanks - Select Genetics
United States
About 14 hours using the app
December 11, 2024

Perfect. Thanks Rain for the quick support to my issue.

Homely Eve
Hong Kong SAR
3 months using the app
October 16, 2024

This app is really important to assist customers in their decisions on purchases and the ratings on products should guide customers in their choices on products.

FAB-UR
New Zealand
2 months using the app
November 12, 2024

Rain is absolutely amazing! They need a pay rise. :)

Locks Lash Australia
Australia
About 1 year using the app
Edited October 4, 2024

It's a good app with quick and I've got an effective customer service from Liz.

klau-beauty
Spain
6 months using the app