Reviews (19,405)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.

November 15, 2019

This helps me to generate more conversion for my store. I love this Loox application!! With this, ill give it a 5 star :)

Beat Max
Philippines
About 1 month using the app
June 2, 2023

We've always had a great experience with Loox. We've been using it for years. I'm finally writing a review now because of a recent issue with switching to Shopify 2.0. My question was answered within 10 minutes and had step-by-step screenshots of how to fix it -- thanks Aya for helping me out so quickly!

Great app, great customer service.

Retrospekt
United States
Almost 4 years using the app
January 26, 2022

Love how easy it is to add reviews to your products. Everything can be customized to how you want it to look.

Blu Mahogany
United States
About 1 month using the app
March 8, 2021

J'utilise pour créer mon premier site, idéal pour ajouter un critère d'achat pour les clients.
Interface sympathique et possibilité de choisir les commentaires très intéressante.

Encensation
France
About 1 month using the app
February 17, 2023

great engagement for customers. This is a great way to get real life photos from actual customers..

Ginger Blue Decor
United States
Almost 4 years using the app
January 10, 2019

excellent app!
super easy to use and very easy to understand.
I have learned how to install reviews into my store in under 20 minutes thanks to the guide.
Thanks Loox team!! :)

WeShopHappy
Canada
About 1 month using the app
October 27, 2019

Works great, looks great, and the support has been top notch. The Loox team is happy to jump in and help with any customizations or support questions as needed, which is great for those of us who can't code. We switched from a different review app and definitely recommend this one.

Morrison Outdoors
United States
About 1 month using the app
January 31, 2022

Great app and excellent customer service! They reacted within a day to deal with all the requirements I had. Recommend!

Devil Walking
Bulgaria
About 1 month using the app
June 20, 2022

Buen soporte e increíble app para gestionar tus reviews e incluso compartirlas con Google Merchant. Lo único malo? Su precio.

Pintar Números® • 696⁣090⁣522 📞
Spain
Almost 4 years using the app
December 20, 2020

Easy to use. User friendly Tutorials available for starters. Perfect app to get started in the ecom world!

Massage Fix Co
Australia
About 1 month using the app