Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,480)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

December 10, 2020

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Magenzo
Netherlands
9 months using the app
April 24, 2021

I love this app its a great way to improve conversions and gain social proof for your customers. 10/10

Home Sweat Home
United Kingdom
9 months using the app
May 23, 2019

Nice Work, Nice Work, Nice Work, Nice Work, Nice Work, Nice Work, Nice Work, Nice Work, Nice Work, Nice Work,

theglamourcase
United Kingdom
8 days using the app
December 9, 2019

Great! We are beginner to use it. Hope it helps us to get more real feedback from our customers. XOXOXOXO

Veste Official Store
Malaysia
9 months using the app
Edited October 26, 2023

I recently had the pleasure of interacting with Chester from Loox's customer support team, and I couldn't be more satisfied with the experience. Chester went above and beyond to assist me and was very friendly and patient.

Loox itself is an amazing app for showcasing customer reviews. It's user-friendly, customizable and offers a wide range of features that make managing and displaying reviews a breeze. The integration with Shopify is seamless and I've already started to see the benefits in terms of improved trust and conversions.

Gothified
Israel
9 months using the app
November 25, 2021

Really great to capture reviews and photos! Automated, works well. Looking forward to trying the video review feature.

Amore Jeans
United States
9 months using the app
Edited April 6, 2023

Amazing user experience, i like the new upsell feature, consider cross selling feature too, would be useful, great app. i wish they didn't increase the price from 10 to 15 though

NomyBand
Lebanon
9 months using the app
April 7, 2017

Love this app! Once you set it up and test a few subject lines the reviews start to come in.
Also love that you can request reviews from previous orders, especially handy if you have a new store looking to start building up reviews.

Shoppinghaven
United Kingdom
9 months using the app
October 8, 2022

Great app and great service. Highly recommended. Had some setup problems and reached out for help that came within an hour.

Coolcin
Denmark
9 months using the app
July 30, 2022

I love this app, so good. I was able to setup my new shop and import reviews from previous site and ive run several campaign's since to collect reviews from existing customers and reward them with small discounts. The reviews look great on the my site and when coupled with a reviewers photo I think its very powerful.

Retroplay OZ
Australia
9 months using the app