Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,845)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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I recently encountered an issue with a deprecated API warning on my website and reached out to Loox support. Sara was incredibly responsive and helpful, keeping me informed throughout the process. Thanks to her and the development team, the issue was quickly resolved.
Thank you, Sara, for your excellent support and the 30-day free trial offer. I highly recommend Loox for their outstanding customer service.
We were sort of caught in a bind after Shopify notified us that their review app was being discontinued. Just before that, our 3rd party developer became unavailable, so it turned out to be quite the learning experience. As suggested by Shopify, I exported all our customer reviews to a csv file for safe keeping and proceeded to evaluate replacement apps. During that process, I discovered that we are using a "vintage" theme, which is a theme that is not compatible with Shopify's current 2.0 platform. Even though our vintage theme performs fine, it makes upgrades more difficult because you sometimes must modify the code yourself. Anyway, I followed their step-by-step instructions, and the install went smoothly. The app also includes an option which allows you to email your exported reviews file to them for mapping. They mapped it so it would import it correctly and sent it back within minutes. Everything is now working fine, and we are learning how to take advantage of all the built-in tools to increase our sales. Thank you Loox, and I recommend!
Hallo,
die Loox App ist wirklich hervorragend gut!
Ich habe jedoch ein Problem, ich kann nämlich bei mir im Shop keine Sterne in der Kollektionsseite einfügen.
Auf der Produktseite funktioniert alles super.
Nur auf meiner Frontpage, kann ich keine Ratings einblenden.
Könnt ihr mir helfen ?
Viele Grüße
Thomas
Hey Thomas,
Sara from the Loox team here :)
Thanks so much for your kind review!
I've reached out to you via email to help you add the Rating Widget to your Collection Pages- looking forward to resolving this together!
first time seeing great products
Scammers, they tricked my company to switch to their "Scale" plan with the promise for more features for the same price. In the end, i paid double what i paid before for THE SAME features even less. Stopped using their app, removing it from all my 3 stores. Now, you scammed me with small amount but lost 3 stores that use to pay you for years. My advise, go to Judge me - same features, but better price and support.
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the plan's details are clearly present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
In any case, our support team is available 24/7 and always happy to help!
easy set up, great customer service with fast response rate, and their upsell program is great! It's automated and really helps generate a ton of revenue. My customers have spent an extra $1000 in my shop this week thanks to loox. And I just installed this app a week ago. The reviews are coming in twice as fast too. I highly reccomend Loox!
i love it
A MUST NEED
good