Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,573)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

August 19, 2024

Probably one of th eb est early game apps

advaknead
Malaysia
About 1 month using the app
January 2, 2025

easy onboarding clear instructions

VED Microptimals
India
8 minutes using the app
August 2, 2024

good app for reviews but terrible terrible support. Not people themselves, but it is very hard to find the chat window and then get to recent conversations which is very annoying.

HEVI™ Slovensko
Slovakia
2 months using the app
Loox replied August 3, 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’ve reached out to you privately through the email associated with your store :)

In any case, our Support team strives to provide help wherever we can. We are available 24/7 and always provide the best technical solutions whenever possible.

February 6, 2024

At CastleFlexx we have the best full body stretching device for people with chronic pain but the downside is we have a LOT of haters who own strap and band companies, being able to delete their reviews when they arent real customers is something that many other review services dont offer so youre stuck with trolls forever....not with LOOX! We appreciate this comapny SO much. By the way, if youre considering POST PILOT reviews DONT DO IT.

Castle Flexx
United States
About 3 years using the app
October 31, 2024

otimo

Fashion Flair
Brazil
About 2 months using the app
September 12, 2024

great sevice

Astro Brand
United States
5 months using the app
November 8, 2024

danke geht sehr schnell und einfach

livashop.de
Switzerland
About 1 month using the app
September 17, 2024

Pas possible d'apporter les memes commentaires sur le meme produit

STARLIT NOVA
France
8 days using the app
Loox replied September 18, 2024

Hey,
Arielle from the Loox team here.

I’d be happy to dig deeper into what you are looking to achieve.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

September 6, 2024

So far so good! Make importing reviews like a charm. No hustle!

UNILUX
Morocco
10 days using the app
July 28, 2024

Does the work very neatly and displays the reviews in a top-notch condition on the website. Very user-friendly.

More Deals
United States
22 days using the app