Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,852)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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I cant believe i was missing out on all this goodness. awesome App
I was in the middle of something don't interrupt like thattttt
Hey,
Sara from the Loox team here.
Thanks for your review, and sorry to hear our "rate us" bar was bothering you. I've gone ahead and removed this from your account for you.
I've reached out to you via email to see how I can be of further assistance, I look forward to continuing the conversation there!
The app distinguishes itself with excellent and remarkably fast performance, making it an effective tool. Its user-friendly design allows users to navigate it effortlessly. Overall, it's an exceptional achievement that enhances the experience, and I sincerely thank you for this great work!
Top!
Good app!
c'est un très bon application que je travail avec environ 1 mois
je métrisé pas bien vôtres application..
I had a very good experiene with Jemuel. I have some problem with reviews on my store and I had no idea how to fix, but Jemuel manage to understand my problem and help me. Thank you
LOOX is total scam! Tricked me to move from my current plan to their "Scale" plan. The only scale was the price i had to pay - from $35 to $80 for exactly the same service i used before! And this was not showed to me at the time of migration. In fact, it was represented as like moving to move features for the same price.
Now if you send more than 300 emails per month your price is $79, up from $35! And for what? When Judge Me offers the same features, even more for just $15.
Removing Loox, been using it for years. What shocked me is when i contacted them, they didn't even care that they scammed me and refused to refund. I'm going to report that to shopify. They are not transparent when they ask you to migrate. You are not represented with all facts prior the switch.
Hey,
Tal from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
Looking at our previous conversations, I see that we did not advise you to upgrade your plan, and when you inquired about it, we offered you the option to downgrade back to your previous plan.
All of the plan's details, including the usage-based pricing model, are clearly present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
Love the app and it's features, especially the photo and video review request process. The team, including Jemuel, have been extrememly helpful in getting all my questions answered and help with platform setup and optimization. I left another app that was not producing reviews for some reason and my moving to LOOX we've 5x'd our review submission rate. Definitely recommend if your products are visually dependent and you want an amazing platform to collect and display your reviews.
Excellente Application, rien à dire.