Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.

March 11, 2024

Great experience so far. Easy to use and I appreciate the variety of features and options built into the app.

Nuthatch Studio
United States
About 1 month using the app
February 11, 2024

I had some issues about a widget in this app. And sent a request for help with it. Jodel a team member from loox have helped me so well with this issue and very quick thanks for it!

Yandero
Netherlands
4 months using the app
February 28, 2024

Excellent customer service. Aya was able to help me with an issue I had while installing a new theme on my site. It was a quick turnaround. Thank you. I love the Loox app.

wallartdesire
Italy
23 days using the app
March 20, 2024

Aya helped me really quick and with the right css codes. I am really happy with his assistance.

Spinwear
Germany
7 months using the app
February 21, 2024

Fantastic app with many benefits and features. Easy to use, and looks professional on the website.

Happy Heroes
United Kingdom
6 months using the app
January 30, 2024

Easy to use and acquire verified reviews! When we did run into an issue, Ken was prompt with his response and guided us to the quick fix!

Mini Castles
United States
Over 1 year using the app
March 7, 2024

It is a good market tool every business must have.

Slash Prices
Australia
About 2 months using the app
March 11, 2024

Shanny was very helpful and prompt in resoving the issue that I had! Thank you!

MoybyAbeni
India
11 months using the app
March 24, 2024

Loox makes adding and customizing reviews through out your store simple and easy, and the service is fantastic. Big shout out to Jodel, customer service team lead, who remained accessible even over the weekend and provided clear, fool proof help with understanding how to navigate loox. Thanks a million to Jodel and the Loox team :)

Lifespoke
United States
5 days using the app
March 20, 2024

Does what its supposed to do. Just wish they would lower the cost!

NicDelivery
United States
2 months using the app