Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,475)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

September 12, 2024

loox is gut

zeloraDE
Germany
4 months using the app
September 3, 2024

Highly recommend this service. It’s convenient and easy to use. I contacted the help desk because my customer couldn’t find the review options to rate my products. In less than 24 hrs, they fixed the issue. Great customer service.

Lauderma
United States
5 months using the app
September 21, 2024

It has helped my business.

Femme and Fawn
United States
3 months using the app
October 1, 2024

Hi Loox,
This is the first time I needed help from Loox support for the star rating widget that I couldn’t include in my cart page and featured products. I thank Tal for the speed of processing my request and its execution. your custom support is really very effective. A big thank you to Chester also who has well sent my request.
sincere thanks,
André

HappyBuyDay
France
3 months using the app
September 25, 2024

Great app and customer service and very helpful!

Katel Home
United States
3 months using the app
August 13, 2024

Zuerst war die App ganz gut aber jetzt importiert sie falsche Produkte. Ich weiß nicht wieso aber es ist nicht gut für mein Geschäft

MIALUPA
Germany
10 months using the app
Loox replied August 14, 2024

Hey there,
Sara from the Loox team here.

Thanks for taking the time to leave a review. I've reached out to you via email to provide you with further assistance.

I look forward to continuing the conversation there!

September 24, 2024

buena

sunseekers
Chile
3 months using the app
August 13, 2024

Très belle application, je recommande

XclusiV-ART
France
9 months using the app
September 6, 2024

Great customer support, shoutout to Rotem who helped me a lot with his expertise to make my Google Shopping reviews work.

SkinGlowUp✨Microneedling Onlineshop
Germany
4 months using the app
September 14, 2024

非常棒

Solarvivi
China
4 months using the app