Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,740)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

July 28, 2024

for an online store, they are the best!!
Super helpful and fast to respond to every issue I get!
Rotem is very patient and supportive with everything I need!

5 STAR

Kenzey Candles
Israel
29 days using the app
May 27, 2024

Recently started using the Loox ‑ Product Reviews App for my ecommerce store and Using it simple to maintain and adjust because to the simple layout..

Users of the app can include images with their reviews, which increases trustworthiness and adds credibility to their reviews for new customers.

The app offers beautiful, customizable review widgets that integrate seamlessly with my store's design.

Any e-commerce business hoping to increase sales and build client trust has to have Loox. Strongly advised!

Royal Express
United Arab Emirates
About 1 month using the app
April 2, 2024

Liz was great. Very quick to solve a little issue that i had (within the hour). It's always great support from Loox :)

Strawberry Valley Prints
United Kingdom
Almost 5 years using the app
November 14, 2024

1231

Glow Stripes
United Kingdom
25 days using the app
October 1, 2024

super

BARBERA BAREY
Germany
18 days using the app
November 8, 2024

danke geht sehr schnell und einfach

livashop.de
Switzerland
About 1 month using the app
October 5, 2024

Very good

Krezona Store
Israel
5 days using the app
April 26, 2024

Scammers, they tricked my company to switch to their "Scale" plan with the promise for more features for the same price. In the end, i paid double what i paid before for THE SAME features even less. Stopped using their app, removing it from all my 3 stores. Now, you scammed me with small amount but lost 3 stores that use to pay you for years. My advise, go to Judge me - same features, but better price and support.

Innovato Store
Bulgaria
Over 5 years using the app
Loox replied April 28, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the plan's details are clearly present when accepting the plan.

I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.

In any case, our support team is available 24/7 and always happy to help!

September 13, 2024

Tout e-commerçant devrait avoir cette application. Avant je sous estimais sa puissance mais finalement elle est tellement simple à utiliser et tellement indispensable !

Helenza
France
About 2 months using the app
June 19, 2024

easy to work with and allows multiple reviews. also helps with store as it provide the reviews directly.

The Comfort PLaza
United States
4 months using the app