Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,615)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

March 1, 2024

As the person behind trendkatch, finding tools that really make a difference is key. Loox Product Reviews App is one of those game changers for us. It's super easy to set up and makes our products shine with authentic customer reviews.

Seeing real feedback with photos on our site not only looks great but has genuinely boosted our sales. It gives our customers the confidence to buy, knowing they're seeing real opinions from others.

The customer service from Loox? Top notch. Quick, friendly, and always there when you need a hand. It's like having an extra team member who's got your back.

Would I recommend Loox? Absolutely. It's perfect for anyone looking to give their e-commerce site a trust boost with real, visual customer feedback.

trendkatch
Australia
5 months using the app
July 6, 2024

The customer support was really helpful. I was very pleased with Chester's assistance; together, we quickly resolved the issue I had. The instructions were clear and efficient.

PANORA
France
2 months using the app
September 5, 2024

Unfortunately, the pictures that our customers send us as reviews are not displayed.

EVLUX
Germany
About 22 hours using the app
Loox replied September 7, 2024

Hey there, Sara from the Loox team here :)

Thank you for your review.

Loox specializes in collecting and displaying photo and video reviews.

I've reached out to you via email to provide you with further assistance, I look forward to continuing the conversation there!

Edited November 12, 2024

I really appreciated how Loox enhanced the trustworthiness and efficiency of my shop. However, I did encounter a drawback when I hit 500 orders and had to upgrade to a more expensive plan.

BeautyHairWorld
United States
Almost 3 years using the app
Loox replied November 14, 2024

Hey,
Arielle from the Loox team here :)

It's great to hear that you are enjoying Loox so far.

I’ve personally reached out to you regarding this matter and am happy to continue the conversation with you privately.

November 1, 2024

It's easy to use!

Ezymall AU
Australia
About 2 hours using the app
October 1, 2024

Very easy to set up and does all of the heavy lifting for you

Auto Essentials
United Kingdom
9 minutes using the app
September 10, 2024

good

GLOSSMALL
United States
About 2 months using the app
December 6, 2024

coole app

Techova
Switzerland
21 days using the app
October 14, 2024

je suis contente

Radiant Bloom Beauty
United Kingdom
3 months using the app
June 28, 2024

Thanks Aya for your help! Loox it’s a must-have application to success in E-commerce!

Salute Farma
France
Over 3 years using the app