Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,740)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

Edited July 13, 2024

Good app so far. Customer support team is quick and helpful. Jodel made some coding changes inside of the app for my store very quickly and then I realized I needed all the changes reversed and that was done very quickly also. I really appreciate their patience when dealing with me. Thank you so much.

Mowe Clothing
United States
6 months using the app
Edited September 6, 2024

excellent app very easy to use

Livon Electro
Philippines
About 2 months using the app
November 6, 2024

excellen

WOMEN BEAUTY MARKET
Oman
About 1 month using the app
February 14, 2024

I'm very happy with this app! I love the look and feel of it. It fits perfectly in my webshop. It is very easy to install and change in my brandingcolours. When I have a question, I get almost immediately a respons that helps me further. Big shoutout to Ilan for the great assistance! I can highly recommend this app!

SHIINU
Belgium
Over 1 year using the app
November 8, 2024

Its so easy to use

FishSensePro
United States
About 3 hours using the app
April 3, 2024

Dear Aya,

I just wanted to quickly thank you for your help in solving the problem I was facing. I was truly stuck and just couldn't find the solution, but thanks to you, it's all sorted out now! Your prompt response and helpfulness really impressed me. Thanks again, I truly appreciate it!

Best regards,

Mark van Vliet

Sovela
Netherlands
10 months using the app
Edited August 15, 2024

Love the app and it's features, especially the photo and video review request process. The team, including Jemuel, have been extrememly helpful in getting all my questions answered and help with platform setup and optimization. I left another app that was not producing reviews for some reason and my moving to LOOX we've 5x'd our review submission rate. Definitely recommend if your products are visually dependent and you want an amazing platform to collect and display your reviews.

Tradlands
United States
3 months using the app
September 14, 2024

amazing app

Groen Geweten
Netherlands
4 months using the app
August 18, 2024

This app is awesome! So easy to use and works perfect

lenove
Belgium
About 1 month using the app
November 18, 2024

Bellissimo telefono grazie mille

My Store Amazoneboxyuo
Italy
14 days using the app