Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,645)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

June 7, 2024

I just had to share how awesome my experience was with Rain from Modaura's customer support team! I reached out with a question, and Rain was super quick to respond and incredibly helpful. They really went above and beyond to make sure I got the assistance I needed, and their friendly attitude made the whole process a breeze. I'm seriously impressed with the level of service I received. If you ...

MODAURA
Canada
3 months using the app
August 29, 2024

Easy to use

Gracie
United States
3 months using the app
Edited October 1, 2024

Great helps

Luminor
United Kingdom
About 1 month using the app
October 18, 2024

He sido atendido por Jemuel y ha resuelto mis dudas muy rápido. Gracias otra vez por la atención y rapidez

Tu Córner del Hogar
Spain
About 2 months using the app
August 2, 2024

good app for reviews but terrible terrible support. Not people themselves, but it is very hard to find the chat window and then get to recent conversations which is very annoying.

HEVI™ Slovensko
Slovakia
2 months using the app
Loox replied August 3, 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’ve reached out to you privately through the email associated ...

October 14, 2024

je suis contente

Radiant Bloom Beauty
United Kingdom
3 months using the app
June 16, 2024

Sara was one of the best customer support representatives I have ever encountered. Super fast and friendly help. I was able to clarify my questions with Sara in a short time and Sara proactively asked questions and made suggestions for a quick solution

Kleine Katze
Germany
8 months using the app
November 9, 2024

Easy to set up!

Jet Set Girl Wellness
United States
7 minutes using the app
October 1, 2024

Very easy to set up and does all of the heavy lifting for you

Auto Essentials
United Kingdom
9 minutes using the app
September 4, 2024

Einfach, übersichtlich und gut zu verwalten.
Selbst die Einbindung des Trust Badge in Shopify 2.0 Themes ist denkbar einfach - auch für Laien. Danke an das Support Team, speziell Jemuel!

Deluxe Homes
Germany
Almost 4 years using the app