Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,776)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

August 2, 2024

I had a problem with my reviews, and got in touch with jemuel form luux support team. He helped me immediately with my problem and it got fixed with in an hour.
The reviews also looks good in my webshop

My Store
Netherlands
28 days using the app
April 25, 2024

I had issues with the rating widget not beign shown in my store, even though I added it, so I contacted the support team and Ellison, one of the members, guided me through the solution and, in a couple hours I solved my issue. Thanks again Ellison!

Auroa
Italy
5 months using the app
April 25, 2024

great support, Jodel sorted out a few things i wasnt comfortable doing code wise and made my wesbite looks even better. Really appreciated the quick response time

Alberta Skincare
Canada
3 months using the app
March 6, 2024

Loox is a game-changer for anyone looking to boost their online store with customer reviews. What really stands out is the incredible support team, especially TAL and TAMARRY. When some widgets weren't working on my site, they stepped in swiftly, fixing issues without the need for an external developer. Their expertise saved time and hassle, making changes that perfectly suited my needs.

A huge thank you to Loox for not just a fantastic product, but also for the peace of mind that comes with knowing such a supportive team is there to help. This app is a must-have for any e-commerce business looking to grow. Cheers to Loox and the continued success of your app and business!

Tasha Apparel Wholesale
United States
2 months using the app
November 8, 2024

AllThingsAustralia
Australia
About 1 month using the app
November 8, 2024

W

Shnuks
Germany
30 days using the app
August 28, 2024

Im no longer using the app i unnistall multiple times and, even after that comes to me a bill with 13,99 from this app, what is going on??

Glam & Glow
Portugal
15 days using the app
Loox replied August 29, 2024

Hey,
Rotem from the Loox team here.

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I’ve reached out to you privately through our support email to refund you for this charge, and I would be happy to continue the conversation there!

March 20, 2024

I haven't been here long enough to say but so far so good. In the first 10 minutes, I got 20 reviews on my product so that is one more thing checked off the list thanks to Loox.

Aodh Merchant
Canada
About 1 month using the app
September 8, 2024

Its really Good

the-Universalstore
United States
6 months using the app
September 10, 2024

Very helpful in dropshipping business

Zitrone-Store
Switzerland
About 1 month using the app