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Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.
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I had a problem with my reviews, and got in touch with jemuel form luux support team. He helped me immediately with my problem and it got fixed with in an hour.
The reviews also looks good in my webshop
I had issues with the rating widget not beign shown in my store, even though I added it, so I contacted the support team and Ellison, one of the members, guided me through the solution and, in a couple hours I solved my issue. Thanks again Ellison!
great support, Jodel sorted out a few things i wasnt comfortable doing code wise and made my wesbite looks even better. Really appreciated the quick response time
Loox is a game-changer for anyone looking to boost their online store with customer reviews. What really stands out is the incredible support team, especially TAL and TAMARRY. When some widgets weren't working on my site, they stepped in swiftly, fixing issues without the need for an external developer. Their expertise saved time and hassle, making changes that perfectly suited my needs.
A huge thank you to Loox for not just a fantastic product, but also for the peace of mind that comes with knowing such a supportive team is there to help. This app is a must-have for any e-commerce business looking to grow. Cheers to Loox and the continued success of your app and business!
W
Im no longer using the app i unnistall multiple times and, even after that comes to me a bill with 13,99 from this app, what is going on??
Hey,
Rotem from the Loox team here.
Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.
I’ve reached out to you privately through our support email to refund you for this charge, and I would be happy to continue the conversation there!
I haven't been here long enough to say but so far so good. In the first 10 minutes, I got 20 reviews on my product so that is one more thing checked off the list thanks to Loox.
Its really Good
Very helpful in dropshipping business