Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,617)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.
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I had an excellent experience with Jodel from the Loox team. He was incredibly helpful with review publishing and placement, providing outstanding customer service. Jodel was patient, attentive, and efficient, making the process seamless. His quick responses and expertise made a significant difference. Thanks to Jodel, my experience with Loox has been fantastic. Highly recommend his support!
Great app, and more importantly great service. we needed online support and Ms. Aya from the Customer Support, did an amazing job for us, helping us with setting up one of the widgets on our store, from her side. It was amazing and very helpful. Highly recommend using this app
Aya was a fantastic help! Her response time were incredibly fast and she solved all 3 of my issues each time she responded! Amazing
ok
Super fijn en makkelijk om te gebruiken. Zeer tevreden!
more options for the scale plan. i'm at the point to scale it's just very pricey if your just getting started. But again lots of small companies rely on the connectivity of shopify and google and to have to pay for a premium upgrade might not help us grow
una app Perfecta, y facil de usar
not very easy to use the dashboard
Hey,
Arielle from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected, and I appreciate your feedback.
I’ve personally reached out to you regarding this matter and am happy to continue the conversation with you privately.
If you have something that you want to ask they are here 0/24 for you. I really like Sara, Technical Support Engineer who help me with a lot of things!
It,s easy to use and install. I love it