Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.

Edited May 3, 2020

I used this app to transfer my reviews from supplier to online store. I struggled abit with how to make multiple pictures from a single review to transfer.

Furs on Fleek
Australia
9 days using the app
September 26, 2018

cool app vraiment !!!ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Posturao
France
8 days using the app
February 15, 2021

top!!! I am delighted to have used this application. Easy to use. a real pleasure to know this app .

The12King
Morocco
7 days using the app
May 30, 2021

I havent seen any reviews yet but im working on it now. I have tried other review apps and have had absolutely no luck.

Druely
United States
5 days using the app
Loox replied May 31, 2021

Hey,
Josh from the Loox team here :)

Thank you for choosing Loox! I would be more than happy to help you optimize your account to get as many reviews as possible.

I have reached out to you privately with some suggestions as well as to address any questions that you may have.

December 20, 2019

Decent app that does exactly what it's supposed to. I was disappointed that the "free trial" expires the moment your store goes live. What's the point of having a free trial if you can't test it out with real customers?

Heckin Spoilt
Canada
5 days using the app
April 7, 2020

i really like it

Dynamite the one
Canada
4 days using the app
Edited March 4, 2020

Sometimes the reviews do not show up and yeah that is very very very annoying to experience and yeah.

Straight Postures™
United Kingdom
4 days using the app
Loox replied March 4, 2020

Hey, Yishai from the Loox team here :)

It seems like you were previously in your Shopify trial period which allowed you to use Loox for free until you opened your store.

Now that you are no longer on the Shopify trial, you needed to subscribe to a Loox plan in order to display your reviews.

​Since you have already subscribed to the Basic plan, the reviews should appear as expected.

If you are still unable to see your reviews, please contact our support team directly and we'd be more than happy to investigate further!

The reviews should appear on all your product pages out-of-the-box!

January 5, 2019

very good app. I really recommand this app it's easy to use and very useful. the customer support. good

Active-factory
Switzerland
3 days using the app
November 21, 2022

seria de grande ajuda se o App estivesse em Portugues, Brasil .
mesmo eu mudando o idioma nao atualiza na pagina.

FinaleTech
Brazil
2 days using the app
April 13, 2020

bueno...............................................................................................................................................................................................................................................................................................

Phone Clothes
Spain
2 days using the app